Our Daily Blog

surfer under a huge wave
Business Value
George Sotiropoulos

The $10 Million Business Loss

Imagine waking up to a knock on the door that changes everything. A sudden tragedy, a business in chaos, and a once-secure future crumbling. One family learned the hard way what happens when a business isn’t a true asset.
Could your business survive 90 days without you? If not, its value might be shockingly low. Discover how to secure your legacy before it’s too late…

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Grumpy bearded restauarnt owner
Business Value
George Sotiropoulos

Profitable and Not Worth It?

What’s killing your chances of selling your business? It’s not what you think…
One business owner thought he was set to retire—until I told him his business might not be worth anything. Profits alone won’t guarantee a sale if you’re making these critical mistakes.
Are you unknowingly sabotaging your exit plan? Discover the hidden factors that could keep you from cashing out when you’re ready…

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pictue of Gaudreay brothers with one holdig a trophy as seen in the 30 Aug 2024 Athletic online
Business Value
George Sotiropoulos

The Gaudreau Brothers Tragedy And A Lesson For All Of Us

This post is tough to write, but the lesson is invaluable. A tragic accident turned a joyful celebration into an unimaginable loss. It made me reflect: how often do we act recklessly, unaware of the consequences? Also for those of us running a business, remember: life is unpredictable. Are you prepared for the unexpected? Reflect on your choices today. Read on for more.

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Business Value
George Sotiropoulos

Choosing Who You Do Business With

What would you do if your top client was more trouble than they’re worth? This week, we explored the bold move of firing a #1 customer who drained resources and blocked better opportunities. Would you have the courage to cut ties with a PIA client? Caroline and Susan’s story is fictional, but the lessons are real. Sometimes, letting go is the key to unlocking growth, as Renee discovered in a true story.

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woman kicking a donkey out of her office with the donkey representing a PIA customer
Customer Experience
George Sotiropoulos

The Joy of Firing PIA Customers

Caroline had enough. An 8 a.m. meeting, endless waiting, and then… she did the unthinkable. For the first time, Susan was left speechless.
What did Carline do to her biggest client? And why did she feel freedom instead of fear?

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bull at dentist shop
Customer Experience
George Sotiropoulos

The “Joy” of Servicing PIA Customers

How do you handle your most difficult customers, especially when they start affecting other opportunities for your business? Caroline was at a breaking point, torn between a demanding client and a crucial new deal. How do you discern and what freedom do you have when it comes to who you do business with? It’s a theme we touch on this week and in part 1 of this series.

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Business Value
George Sotiropoulos

Selling Ice in the North Pole is a Bad Retirement Plan

For those of you in the US, there is a big demographic Whale that will severely affect you if you are a 55 year old + business owner looking to comfortably retire by selling your business anytime in the next 5-10 years.
Does your business have what it takes to stand out and attract investors? Click to find out more..

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An Accountant who is a Clown
Customer Experience
George Sotiropoulos

Dangerous Shortcut Destroys 20 Years Of Branding

Ever wonder how a 20-year-old brand could disappear in an instant? I recently received an email that shows just how quickly things can unravel with one careless move. It’s a stark reminder of the dangers lurking in plain sight. Sometimes, all it takes is a single ill-advised shortcut to undo years of hard work.

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