I’ve always said there are two industries you can learn a lot from when it comes to business.
Restaurants and professional sports.
Now for restaurants, it’s obvious. Everyone has an experience with restaurants. There are so many of them that you get to experience all the different varieties and see all types of strategies play out in real time.
Professional sports are interesting because it’s not just money that determines the team or business’ success.
It’s the win loss record.
Because the wins and losses provide the experience for the fans. In a sense – the customer experience.
For example, I woke up this morning and saw that the Chicago Cubs baseball team fired its very loyal manager – David Ross.
And not because David screwed up or did something wrong, but because someone else became available – Craig Counsell (who coached the neighbouring rivals – The Milwaukee Brewers). And Craig was paid $40 million to come over.
(As point of reference this would have been the equivalent to Arsenal firing Arsene Wegner one day and replacing him with Sir Alex Ferguson and then giving Alex the biggest contract in football to come over).
Here’s the thing.. when the season ended David was endorsed by the owner and all signs pointed to him coming back next year.
So this firing flies in the face of what one would consider loyalty and other virtues. It contradicts the popular opinion of how employers and employees should relate to each other.
But sports is an extreme example.
And in sports winning is all that matters because that is what its fans demand.
They demand a superior experience at all times or they “fire us”.
Just like our customers. We can’t rest on yesterday’s laurels.
And that is a lesson for all of us.
P.S.
After a successful BETA launch in October we are rolling out the 6 Week Roadblocks Advisory Service to all our readers starting in January.
In this guided Mastermind and Hot Seat sessions gain the CLARITY to CONFIDENTLY:
- Set YOUR Prices: to reflect the value of what you provide and fuel your growth. No more suffering at the mercy of Discount Zombies and being squeezed by the Cheap Price Python Crowd.
- Stand out in a crowded market. Communicate clearly with your best customers and prospects to encourage them to buy from you. No more being ignored or worse misunderstood.
- Reclaim Your Time: Rise above day-to-day operations and focus on tasks that truly matter for your business’s growth.
- Reignite the Passion for your Business – Implement systems and assemble teams that let your business flourish, minimizing your hands-on involvement and maximizing profits.
- And Much more… Dive into various aspects crucial for business growth
Our sessions span approximately 90 to 120 minutes each week, discussing specific chapters of my book “10 Roadblocks that Keep you Trapped Inside your Business” and how you can implement to unlock the opportunities in your business.
Seats are limited to ensure quality interactions.
Interested in joining? Simply hit reply and express your interest for our January launch.
George
P.P.S. My Book Roadblocks You Can’t Ignore: 10 Roadblocks Holding You Back From The Freedom You Deserve From Your Business is now available in paperback and Kindle on Amazon.com and other Amazon stores.