I was with a business owner while he took a Zoom call from Greece. Everyone else has the usual fake backgrounds. Blurred offices. Corporate bookshelves
This week I told you a story. A company that found a niche so good it felt like magic. Fuel delivered to your doorstep. A
I was a loyal customer. Weekly fuel deliveries. Used the car wash. Topped up the tyres. The kind of customer every business says they want.
“I don’t mind the price… I just hate being ripped off” My sister was shaking her head. We had just finished with a one year
Recurring revenue is one of the four levers investors love. Money that arrives like clockwork. Predictable. Bankable. The kind of revenue that lets you plan
Yesterday I told you about a company that nailed its niche. Fuel delivery to your doorstep. Specific. Underserved. Painful enough that people happily paid for
Yesterday I talked about the four levers investors care about. Today we start with the first one: profitable niches. And I want to tell you
Here’s something that stings when you first hear it. Investors don’t care how hard you work. They don’t care about your 5am starts, your grinding
This week wasn’t random. It was about understanding what you’re really selling. And having the spine to protect it. We started with the dog grooming
“Just when I thought I was out… they pull me back in.” My favourite line from my least favourite Godfather movie. And I hear it
I live next to the Headquarters of one of the largest Grocery chains in the Middle East. They have a full-size café which is the
“I’m really sorry that because I’m so attractive, you chose this expensive restaurant for our date.” She raised her glass for a pour. At the
“But it’s not about the dogs…” she proclaimed. “It’s about the men in the yachts parked nearby.” I’d never heard a dog grooming community pitched
I love this story I heard at an event this week. Years ago, a founder walked into his office with nothing but a sketch of
Hearing that Jesus had silenced the Sadducees, the Pharisees got together.One of them, an expert in the law, tested him with this question: Teacher, which
After several weeks away, we came home to the wonderful surprise of our Samsung washing machine being dead. Mid-cycle the beeping begins — and this
4th quarter. Bears down by 18. “Can I call them the Greedies?” my daughter Sophia asked about the Green Bay Packers. “Sure,” I said. I
This week had a theme about owners breaking their own businesses … Slowly, unintentionally, and with the best of intentions. Monday we met Skinny-Leg Arm
Over the holidays I caught up with some reading including Dan Kennedy. He talked about Good Enough. How to not waste time and money trying
35 years ago right before Christmas I was in Berlin. Table after Table were set up with memorabilia you could buy from the Old East
We all remember Carrie Fisher at Princess Leia… but she was also the jilted girlfriend in the Blue Brothers. She has caught up with Jake
Beat … Beat…. Beat… “Another One Bites the Dust” The music would blast The lights would flash And he came out. Heaving curls… set after
Tomorrow we fly back to Dubai. It has been enjoyable being back in London and Wales Revisiting places I used to live and work and
Happy New Year. Today was a brilliant sunny day in Wales … warm enough to take a nice walk while still needing to bundle up
Well… this is it. The last day of the year. Thank you — to my clients, partners, friends, colleagues, and everyone who let me into
Not long ago, Salesforce proudly announced it had slashed roughly 4,000 customer service jobs, handing the workload over to AI bots instead. The message was
One of my favourite stories is the Barefoot winery acquisition I shared before. Where the seller closed a deal to sell his wine business that
The Christmas story has a dark chapter to it. When Herod saw that he had been tricked by the wise men, he was infuriated, and
Adeste fideles, laeti triumphantes, Venite, venite in Bethlehem. Natum videte, Regem angelorum: Venite adoremus, venite adoremus, Venite adoremus… Dominum. When I was a kid
One more sleep shouted my girls as they tear apart the last box on their advent calendars. One more sleep until Christmas Watching their joy
You don’t need more features.
You need more freedom.
As Robert Skrob pointed out in an email he sent out this morning…
What clients really buy — and what founders really want —
Is transformation.
Here’s what that looks like in your business…
And how to make it happen before Q4 ends.
The mall was dead today.
First day of school — but no parents, no buzz, no business.
Why?
The parking fees went up.
Now everyone’s gone.
One tiny short-term decision is destroying long-term value.
Are you doing the same in your business?.
Most founders overcomplicate their business and chase low-value customers. Discover how to simplify, systemize, and scale your business for profit, positioning, and exit — even if you’re stuck in the grind today
“Just pick a dress!”
That’s me this morning — negotiating like a hostage negotiator with a 4-year-old who couldn’t decide what to wear.
What would have worked much better? A uniform. A hard system (which she will be required to wear starting next week Tuesday).
And that’s when it hit me —
Most founders don’t have uniforms in their business.
They’ve got chaos, decisions, firefighting… every single day.
Here’s the wake-up call (and the solution)
“Why are you grabbing their shoes?”
My wife wasn’t wrong — and her comment hit harder than I expected.
Because I’ve seen too many business owners make the exact same mistake — and stay stuck for years because of it.
Read on and see if this common life and business killer looks familiar and what you can do about it.
“I didn’t want the business. I just wanted my dad.”
A reader sent me that after my last post — and it remined me of the song Cat in the Cradle.
His father built a profitable company from nothing.
But it took everything from him.
Time. Health. Connection. Life.
When he finally offered it to his son —
the answer was no.
Not because the business didn’t make money.
But because no one else could survive it.
Founders, if you’re building something no one wants to inherit…
Maybe it’s time to change what you’re building
He built it for his son.
His son didn’t want it.
And now the business is gone.
Founders — your legacy only matters if someone actually wants it.
Let me show you how to make sure it’s worth passing on — or selling for millions.
I haven’t trimmed my beard in two weeks.
Not because I’m lazy.
Because the only guy I trust is out of town — and I’d rather look like a werewolf than let the wrong hands touch my face.
That’s loyalty.
And if your business doesn’t have customers who feel that way about you — you’re leaving a goldmine untapped.
Let me tell you why the best clients are the “wolfmen”…
(And why you never, ever let them go.)
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