We woke up early our first day in London. “Let’s go show the kids the Christmas Decorations in Harrod’s windows.” I proposed. They would love
This week you would have noticed a pattern. Many businesses don’t fail just because of competition, the economy or the markets. They failed long before
“Winterwonderland!? Get ready to get ripped off” Admission – Cha Ching Unlimited Ride Pass for kids – Cha Ching Meals – Cha Ching Rides for
One by one the University of Chicago MBAs lined up to meet the older man who accompanied the young female Goldman FX trader who was
“Growing sales killed my business.” It was sad.. resigned.. And his voice has been in my head since the event.. John had followed the
Friday night was one of those perfect Dubai evenings. Good wine at happy hour. Then a short walk to a neighbouring restaurant where alcohol wasn’t
This week had one theme: Owners sabotaging themselves — not from stupidity, but from the illusions that sound smart. Let’s review the carnage… MONDAY —
Yesterday I shared the story of Jason Weaver — the young Simba voice actor who chose $100,000 plus lifetime royalties over a $2 million upfront
“Poor man wanna be rich… rich man wanna be king…and a king ain’t satisfied until rules everything”-Bruce Springsteen “Badlands” Bruce wasn’t talking about business owners.
Last month, A Business owner “Sam” pulled me aside to tell me about his ex-employee – a brilliant operations manager — Sarah — who walked
“But always will our whole nation remember the character of the onslaught against us. No matter how long it may take us to overcome
This week I had one theme: Business owners who fail because of the beliefs that run their business. Four stories. Four different owners. Four ways
He was looking to sell his business and wanted to get the best price. His high-priced consultant told him… “It needs to be bigger.. now”
“You know you need to fire her.. right?” “But she’s nearly half my revenue…” “True and she’s killing you and your business by a thousand
I’m back at the outdoor café on a perfect 25°C morning — the same place the PigeonWaffe dive-bombed me last week. This time I made
If you could go back in time, what would you tell your 18-year-old self? Most people say things like: “Don’t be so stupid.” “Grow up.”
This week was about one thing: How otherwise smart business owners slowly — and often proudly — destroy the very thing they spent years building.
“Sarah Connor?” (Insert heavy Arnold Austrian accent.) “Yes…” That moment in The Terminator when you realise this machine will do anything — absolutely anything —
I told you about my trip to Greece Every restaurant in Greece used to end your meal with a complimentary fruit platter. Fresh watermelon. Perfect
November in Dubai is when we finally “spread our wings” and sit outside again after six months of being slow-roasted alive. So there I was,
$20 for a litre of orange juice. At my daughter’s 6th birthday party venue. “Do we at least get an open bar?” I asked my
Four business owners. Four different industries. Four ways to fumble the gold already in their hands. This week wasn’t about motivation. It was about mirrors.
My friend runs music festivals — 50,000 people per day. Sounds massive, right? Except after paying venues, artists, vendors, security, insurance… he’s left holding crumbs.
At one of my Profit & Dine Dinner Masterminds, Bruce — owner of a cybersecurity company — was losing it. “Everyone wants something for free…”
“Because that’s not how it’s done.” Five words that have killed more businesses than any recession. Yesterday I shared how I gave away a million-dollar
Back in my Mideast FX days, I built something that—looking back—makes me shake my head. Using our trading volume and the pricing flows we saw
Yesterday I talked about that Aaron Rodgers Netflix special — the part where he breaks down how the same throw can have wildly different odds
I started watching a Netflix special on Aaron Rodgers the other night. What grabbed me wasn’t the drama. It was how he spoke about probability.
“Spoke to the VP at XYZ. He said no — the Chairman already has a charity they support, so they won’t be participating.” Boy… big
“I like your post directly sent to my attention. Lets see what time does hahahhah you are actually a funny man…” A blast from the
What if your most profitable move was firing your biggest client?
That’s what Rebecca discovered.
One client was draining her energy, hijacking her time, demanding discounts, and blaming her for everything.
She was terrified to cut the cord.
45 days later?
– 3 new clients
– Higher profit margins
– More energy
– And peace she hadn’t felt in years
Sometimes subtraction is the real multiplier.
A beachside restaurant went to war with the club next door.
They got what they wanted… but lost everything in the process.
A cautionary tale about envy, strategy, and why scarcity thinking kills.
What if the reason you’re burned out isn’t your workload — but your customer base?
Sam thought he wanted to sell.
What he really needed was a better client mix.
Read what happened when we changed just one thing
Is your business bleeding — but no one will tell you?
Referrals down? Customers ghosting? Team afraid to speak up?
This isn’t about “improvements.”
It’s about brutal truths.
And whether you’ve built a real business — or just a house of silence.
Every empire that collapsed had this in common:
The leader killed the messenger.
Not always literally — but definitely in spirit.
If no one in your circle tells you the hard truth… you’re one bad decision away from irrelevance.
If your business was for sale right now — would you buy it?
Or would you run once you saw what it actually takes to keep it going?
Whether you want to sell one day, or even just stop working 16-hour days or 7 day weeks, you might want to start with this question.
…And take the 60-second readiness test..
He built the best souvlaki shop in town.
Then one doctor’s mistake ended everything.
This is what happens when you build a business that depends on you.
Don’t let your legacy die the moment you step away.
One beach. Three businesses. Only one struggling.
I’ve watched a once-great business die in real time — and the owner still doesn’t see it.
This isn’t about hospitality.
It’s about what happens when you look to cut corners to “save costs” by cutting back on the Customer Experience.
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