
Next Huge Thing is ZZZ
“NEXT HUGE THING” “We’re looking for 500k to finish the MVP.. if we just get 1% of the market you will have made 10,000x the

“NEXT HUGE THING” “We’re looking for 500k to finish the MVP.. if we just get 1% of the market you will have made 10,000x the

Jack’s saviour arrived four weeks before his cash ran out. It came as an email, accepting his proposal. Good terms, and a lifeline. Overnight, his

I knew better. But it was so convenient. Years ago I ran a different company, and I had a client who made up 75% of

“I have stepped back, just like you told me,” Mike said. “But you have Ron running everything now,” I replied. “Yes, but it is not

It is my birthday today. Not a particularly grand milestone. I am into my 56th year, or if you prefer, my 2,912th Tuesday on this

I met Danny at an event over the weekend. After being introduced and finding out what I do, he pulls me aside with a big

So the premium company wrote back, and their reply told me everything about how they see the world. Their position was simple. Here is our

Yesterday I left you with my AC dead, a CH04 error flashing, and a premium company booked to put it right. What I left out

You have heard me talk a lot about cheapskates, discount zombies, and clients who just want to rip you off or get you working for

Sam was a star. The iceman, the closer. He shut deals faster than anyone, and closed 20% more than the rest of the team. Management

In Dubai, working for free is almost a rite of passage for business owners. It has happened to me more than once, and never because

Once upon a time…. Carl walks into a beautiful clinic with serious chest pains. He is seen by Dr Sam, a heart specialist with more

A while back I watched a buyer walk away from a business he had spent weeks looking at. Good numbers, pretty profitable and the business

Most owners are about to waste AI, and it will have nothing to do with the AI. Here is why and it comes from a

Ever seen that reality show about the Pawn shop. Some guy hauls in his grandfather’s watch, dead certain it is worth a fortune. By his

“That’s How It’s Done Here” How often have you heard or believed those words? Perhaps in your industry there is something you follow as if

Colin took the family to Crete in June. By Wednesday he’d taken fourteen calls. Not one of them was a crisis. One was the wifi

So what is it you want to see? My client was asking me earnestly. I had just come with a dozen requests and he was

“I’d have got rid of Dean four years ago. I just can’t.” Rob runs an industrial packaging distribution company. Six million in revenue, thirty-one staff,

In my last post I told you about the scowling woman at the restaurant who put a deep flurry of clouds in the experience when

They say things happen in threes. I told you about my Grumps experience by the seaside. Well within 48 hours we stopped in the Gower

“She’s a bucket of sunshine” My wife Natalie exclaimed after our waitress rolled her eyes when we said we need a minute or two to

“That’s a palace?” my daughters exclaimed. Their eyes were declaring what their mouths were too polite to say. That’s complete ***t. So they weren’t impressed

“Wisdom is worth more than silver; it makes you much richer than gold. Wisdom is more valuable than precious jewels; nothing you want compares with

I have been out of touch for a week or so. Not because I am blowing you all off but just to step back and

Friday was fun. I organised an afternoon lunch and then happy hour with over a dozen business owners and service providers. We didn’t have an

“I learned more from a 3 minute record than I ever learned in school” Bruce Springsteen – “No Retreat, No Surrender” In the mid 80s

You know what’s funny about my business? The wide variety of industries and situations I get called into that differ significantly on the surface but

Last day of FAQ week. And this one is the question that separates the owners who end up with options from those who end up

Day 2 of FAQ week. Today’s question hits a nerve with almost every owner I talk to. “You talk about building a business that runs

While some business owners are stuck answering emails on vacation, my friend flipped a house in Greece and walked away with €150K.
All because his business gave him something most owners don’t have: Full Ability to Spend His Time as he Wishes.
Here’s how you get it too.

He went in for a routine surgery.
The doctor made a mistake.
Now the business is dead…
And the family has nothing.
This is why you build something that can outlive you.
Read the full story — and ask yourself one hard question.

The moment a restaurant stops treating you like a guest — and starts treating you like a transaction — they’ve already lost.
This week in Greece, I watched one of my old favourites collapse into mediocrity.
The reason? A slice of watermelon.

Most businesses chase transactions.
Smart ones? They build cult followings.
I just watched a beachside restaurant out-earn, outlast, and out-love its competition — without slashing prices or begging for tips.
Here’s what they really sell… and what your business could be missing.

One seafood restaurant in Greece raised prices — and still packed every table.
The others? Empty chairs and desperate staff.
Here’s the small decision that made the difference — and how it applies to your business today.

He had 18 staff, $4M in revenue, and not enough cash to pay himself right.
The problem wasn’t growth.
It was margin starvation — and it nearly sank him.
Find out what we did (and what most owners avoid until it’s too late).

“I think we’re selling to the wrong people…”
That’s what Mark told me over coffee.
He was burned out, buried in support tickets, and wondering why all the growth efforts were going nowhere.
He didn’t need a new product.
He just needed to fire the wrong clients.
Here’s what happened next.

What if your most profitable move was firing your biggest client?
That’s what Rebecca discovered.
One client was draining her energy, hijacking her time, demanding discounts, and blaming her for everything.
She was terrified to cut the cord.
45 days later?
– 3 new clients
– Higher profit margins
– More energy
– And peace she hadn’t felt in years
Sometimes subtraction is the real multiplier.
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