by George Sotiropoulos | Sep 18, 2022 | Customer Experience
Please consult a physician before attempting the 3 step exercise below..1. Take your blood pressure2. Contact your Bank, Internet provider, or mobile phone provider customer service with an issue that has been bothering you3. Retake your blood pressure right...
by George Sotiropoulos | Jun 14, 2022 | Customer Experience
Ever been hooked and been delivered a dud? If so, you’re not alone. Many companies market a great product or offer, but their service is so bad that customers end up leaving. And when it’s bad enough, customers not only leave, but also tell their friends...
by George Sotiropoulos | Jun 9, 2022 | Customer Experience
My adventure with my credit card provider.. I get a call last night informing me of suspicious transactions that I do not recognise. The bank blocks the card and says I must call customer service. So far so good. I appreciate the proactive call and quick action ...
by George Sotiropoulos | Apr 29, 2021 | Business Value, Customer Experience
Upgrade Repeat Customers into Repeat Business Subscribers Amazon Prime is arguably one of the most successful examples of a company transforming its repeat customers into repeat business subscribers on the planet.Not only did the average customer life time value (LTV)...
