by George Sotiropoulos | Jun 9, 2022 | Customer Experience
My adventure with my credit card provider.. I get a call last night informing me of suspicious transactions that I do not recognise. The bank blocks the card and says I must call customer service. So far so good. I appreciate the proactive call and quick action ...
by George Sotiropoulos | Apr 29, 2021 | Business Value, Customer Experience
Upgrade Repeat Customers into Repeat Business Subscribers Amazon Prime is arguably one of the most successful examples of a company transforming its repeat customers into repeat business subscribers on the planet.Not only did the average customer life time value (LTV)...
