Ever seen a place that you know was designed from the ground up to create an amazing experience for its customers?
Ever seen a school designed that way?
I witnessed it first hand taking a tour of the new school where my wife will work and my two daughters will attend when it opens this September.
The first thing that strikes you is a spacious and welcoming entrance foyer that feeds right into a bright café.
It’s a place where parents can drop off their children and then stay and work or stay and relax.
The classrooms all have floor to window ceilings and they all have windows that open for fresh air and doors that open to private outdoor areas.
Which is key for the children and teachers the six months or so of beautiful weather.
The facilities include a pool for little ones and Olympic Size 8 Length Competition ready one for older children as well as tennis courts and numerous basketballs courts.
Not to mention a football pitch with real grass that was impeccable… especially under the Hot Dubai sun.
And the kids… do they like it?
Let’s just say looking at my daughters’ faces when they walked in and you would have thought we were going to Disney Land.
So why this long glowing piece on this school?
Because it was a perfect illustration of creating a business on a top notch customer experience basis – from day 1.
And avoiding the limitations the other schools have put themselves in over the years.
The building really represents the school’s commitment to being a part of the community and more than just a daycare with books.
How about your business? Have you optimised it for where and how your customers will touch you?
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P.S. I work with information-based service business owners who started the business to have a better life, only to find themselves falling short and then getting frustrated by the broken promises and lack of results when they sought help elsewhere.
That’s when they find me and I show them exactly what path to take when investing their time and money in their business, so they can live the life they want.
We do it through 1;1 consultations, group master round tables and workshops and other collaborations whose insights are 100% tailored to them and which can easily be implemented.
But don’t take my word for it, find out more by clicking here to check out our different services and resources.