by George Sotiropoulos | Oct 21, 2026 | Business Value, Dependency on Owner, Scaling the Business
Frank is the best employee his company has ever had.He is first in and last out. He knows every client by name and every number by heart. When something breaks, and something always breaks, he is the one who fixes it, usually before anyone else has even noticed.Last...
by George Sotiropoulos | Oct 20, 2026 | Business Value
“NEXT HUGE THING”“We’re looking for 500k to finish the MVP.. if we just get 1% of the market you will have made 10,000x the investment…”Old message from an ex colleague of mineLooking for funding.He never got it.The idea was sound.They had some sort of track record...
by George Sotiropoulos | Oct 16, 2026 | Business Value, Customer Experience, Scaling the Business
Jack’s saviour arrived four weeks before his cash ran out.It came as an email, accepting his proposal. Good terms, and a lifeline.Overnight, his business went from life support to profit.So Jack delivered, and he delivered brilliantly. His saviour wanted more....
by George Sotiropoulos | Oct 15, 2026 | Customer Experience, Business Value
I knew better. But it was so convenient.Years ago I ran a different company, and I had a client who made up 75% of my revenue.The deal was month to month, but there was a bigger prize dangled in front of me. They were setting up a new business, and I was going to run...
by George Sotiropoulos | Oct 14, 2026 | Business Value, Dependency on Owner, Scaling the Business
“I have stepped back, just like you told me,” Mike said.“But you have Ron running everything now,” I replied.“Yes, but it is not all on me anymore.”And there it was.Mike thought he had set himself free, but all he did was hand the...
