by George Sotiropoulos | Oct 7, 2026 | Customer Experience, Business Value
You have heard me talk a lot about cheapskates, discount zombies, and clients who just want to rip you off or get you working for free.Only last week I told you about the dentist who wanted months of an M&A specialist’s work to sell his company, all for a...
by George Sotiropoulos | Oct 5, 2026 | Business Value
Sam was a star. The iceman, the closer. He shut deals faster than anyone, and closed 20% more than the rest of the team. Management loved him. He got the bonuses, the praise, and the pick of the leads.There was just one problem. Nobody could see what those wins were...
by George Sotiropoulos | Oct 2, 2026 | Business Value, Dependency on Owner
In Dubai, working for free is almost a rite of passage for business owners. It has happened to me more than once, and never because I offered.There was always a big payoff dangled just ahead, close enough to believe in, like a greyhound chasing the mechanical rabbit...
by George Sotiropoulos | Oct 1, 2026 | Business Value
Once upon a time….Carl walks into a beautiful clinic with serious chest pains.He is seen by Dr Sam, a heart specialist with more than thirty years behind him. Sam listens to the symptoms, and he listens to what Carl really wants. Carl wants to be well enough to walk...
by George Sotiropoulos | Sep 30, 2026 | Business Value, Dependency on Owner, Scaling the Business
A while back I watched a buyer walk away from a business he had spent weeks looking at.Good numbers, pretty profitable and the business was something he had seeking for a while.And yet he walked.Why?“Because this isn’t a company, it’s a project”And he didn’t have the...
