by George Sotiropoulos | Aug 10, 2026 | Business Value, Customer Experience
“She’s a bucket of sunshine”My wife Natalie exclaimed after our waitress rolled her eyes when we said we need a minute or two to read the menu after just sitting down.“Right Grumps” the sister in Law Caitlin exclaimed.“Maybe she’s hungover” I helpfully stated.She...
by George Sotiropoulos | Jul 22, 2026 | Business Value, Customer Experience
“That’s a palace?” my daughters exclaimed.Their eyes were declaring what their mouths were too polite to say. That’s complete ***t.So they weren’t impressed with the palace where the oldest deciphered language tablets in Europe, Linear B,...
by George Sotiropoulos | Jun 22, 2026 | Business Value, Scaling the Business
“Wisdom is worth more than silver; it makes you much richer than gold. Wisdom is more valuable than precious jewels; nothing you want compares with her.”That’s from the Book of Proverbs and it’s been rattling around in my head all week as I...
by George Sotiropoulos | Jun 19, 2026 | Business Value
I have been out of touch for a week or so.Not because I am blowing you all off but just to step back and let things percolate.Today we did an M&A Deep Dive and once again it was effortless conversation and real value to everyone at the table.How to talk about...
by George Sotiropoulos | Jun 9, 2026 | Business Value
Friday was fun.I organised an afternoon lunch and then happy hour with over a dozen business owners and service providers.We didn’t have an agenda except for the fact I had curated everyone there to create the vibe that the strangers they met would be good for them to...
