by George Sotiropoulos | Aug 28, 2023 | Business Value, Customer Experience
Wow.I couldn’t believe they actually did it.They had gone out of their way and fixed a very annoying issue for me even though I didn’t buy anything from them that day.And likely will be weeks or perhaps months before I do.But when I do?It will only be through them and...
by George Sotiropoulos | Aug 25, 2023 | Business Value, Customer Experience, Dependency on Owner, Scaling the Business
My mission is to help business owners make their companies sellable.Why?Because it’s the only way to ensure you capture the full value of what you sacrificed and built over the years.But the reality is that for most of you, making a business sellable isn’t top of mind...
by George Sotiropoulos | Aug 24, 2023 | Dependency on Owner, Business Value
“Is this plane safe?”“I can answer that after we land.”Would you get on that airplane?Sounds ridiculous?And yet, flying and landing an airplane is much easier than running a business.According to the U.S. Bureau of Labor Statistics, roughly 20% of small businesses...
by George Sotiropoulos | Aug 23, 2023 | Business Value, Scaling the Business
With one glance you knew the young man did not know how to dress himself.He showed up for his summer holiday after several months of winter and packed for the extremes of climate change.From bathing suits and tank tops to a heavy jacket and scarf.As if he had won a...
by George Sotiropoulos | Aug 22, 2023 | Dependency on Owner, Scaling the Business
When we went camping as kids, one of the first things we packed were our trusty swiss army knives.It seemed to have everything we would ever need for those days in the forest.Open cans, bottles, cut our nails, cut the food… you name it.A good swiss army knife can be a...
