by George Sotiropoulos | Jan 12, 2026 | Customer Experience, Business Value
4th quarter.Bears down by 18.“Can I call them the Greedies?” my daughter Sophia asked about the Green Bay Packers.“Sure,” I said.I wasn’t about to derail a 6-year-old mid-football with a lecture on sportsmanship. The game started at 5am Dubai time.I turned it on at...
by George Sotiropoulos | Jan 9, 2026 | Business Value, Dependency on Owner, Scaling the Business
This week had a theme about owners breaking their own businesses …Slowly, unintentionally, and with the best of intentions.Monday we met Skinny-Leg Arm Curl Guy at the gym.All arms. No legs. No base. No future.A perfect picture of what happens when owners obsess over...
by George Sotiropoulos | Jan 8, 2026 | Business Value, Scaling the Business
Over the holidays I caught up with some reading including Dan Kennedy.He talked about Good Enough. How to not waste time and money trying to transform something good enough into absolute perfection.He spoke about a sales team and I could swear he was talking about an...
by George Sotiropoulos | Jan 7, 2026 | Business Value, Scaling the Business
35 years ago right before Christmas I was in Berlin.Table after Table were set up with memorabilia you could buy from the Old East German Regime including military uniforms.I ended up buying a border guard offer heavy coat.The coat was amazingly warm (one of the best...
by George Sotiropoulos | Jan 6, 2026 | Business Value
We all remember Carrie Fisher at Princess Leia… but she was also the jilted girlfriend in the Blue Brothers.She has caught up with Jake (played by John Belushi) who jilted her at the altar and now has him face down in a tunnel while holding an M16.Jake gets out of it...
