by George Sotiropoulos | Sep 26, 2025 | Business Value, Customer Experience, Dependency on Owner, Scaling the Business
If You’ve Been Reading me over the last few days….Then you’ve seen it.The thread running through every story we’ve shared lately:The business owner too burnt out to enjoy his daughters’ swim lessonA premium restaurant blowing customer lifetime value for penniesThe...
by George Sotiropoulos | Sep 25, 2025 | Business Value
Last week, I sat across from a business owner over lunch.He leaned in, lowered his voice and said:“I thought I was the only one who felt this way…Like I built something I’m supposed to be proud of —but secretly, I hate it.”Another person at the table chimed in.Then...
by George Sotiropoulos | Sep 24, 2025 | Business Value
Well, I’m here to tell you now, each and every mother’s sonYou’d better learn it fast, you’d better learn it young‘Cause someday never comesCreedence Clearwater Revival – 1972 Someday…I’ll get to it when I have the time.Someday…I’ll...
by George Sotiropoulos | Sep 23, 2025 | Business Value, Dependency on Owner
“Forgive them Father, for they know not what they do.”Those were Jesus’ words on the cross — and last weekend, they were echoed by Charlie Kirk’s widow as she forgave the man who killed her husband.The crowd was shocked.But they shouldn’t have been.Forgiveness is a...
by George Sotiropoulos | Sep 22, 2025 | Business Value, Customer Experience
We showed up 9 strong — all business owners, founders, leaders.Lunch was meant to be a casual power session: deals discussed, collaborations mapped out, happy hour to follow.But instead, we left frustrated.Not by each other.By the restaurant.The staff kept...
by George Sotiropoulos | Sep 19, 2025 | Business Value, Dependency on Owner
Since I was a kid, I could always pick out the icon of St. George in any Greek Orthodox church I visited.He’s my patron saint — and let’s be honest — the image of him slaying a dragon? Not many saints could be on the cover of Lord of the Rings.He didn’t actually kill...
