by George Sotiropoulos | Sep 4, 2024 | Business Value, Dependency on Owner
Frank owns a service business that he built over 10 years into a 7-figure business.Married with kids things were thriving as he turned 40.He had education funds set up for his children, life insurance, and the whole nine yards.His wife, Sally, who was in her early...
by George Sotiropoulos | Sep 3, 2024 | Business Value, Dependency on Owner
“So my accountant tells me companies in my industry go for 8x the net. That means I can probably retire in the next 12-18 months.I’m profitable and the business has treated me well.. Heck paid for my three kids and their schoolingSo tell me how much do you think I’ll...
by George Sotiropoulos | Sep 2, 2024 | Business Value, Dependency on Owner
Hi,As a heads up, this was an emotional post to write and it is slightly longer than usual, but please take into account its lesson..This past Thursday night Johnny Gaudreau, a professional hockey star in the NHL and his brother Matthew, also a professional player...
by George Sotiropoulos | Aug 30, 2024 | Business Value, Customer Experience, Scaling the Business
This week we have been talking about Caroline and her PIA (Pain in the A**) customer Susan and how Caroline finally had enough and fired Susan – even though Susan was her #1 client.Many business owners would recoil at Caroline’s action.No way they could just fire...
by George Sotiropoulos | Aug 29, 2024 | Customer Experience, Business Value, Dependency on Owner, Scaling the Business
“Where did you go.. we have a meeting!”Caroline shook her head as Susan’s message came across her phone on the lift downstairs.When the lift stopped Caroline pressed the button to return to Susan’s floor.Susan scowled as Caroline walked into her office but before...
by George Sotiropoulos | Aug 28, 2024 | Customer Experience, Business Value, Dependency on Owner, Scaling the Business
Caroline was pacing in the conference room … and beside herself.Her customer Sarah who demanded this meeting last night at 10 pm on short notice hadn’t arrived yet.Caroline had to frantically than make arrangements for dropping off her children at school because she...
