by George Sotiropoulos | Sep 4, 2025 | Business Value
This past February my father passed away at 88 but it was 8 years before that a single 3 seconds put him on his last path.On that summer day in 2017 he slipped, fell and broke his hip in Greece.Several days later he had surgery but he was in pain.A pain that never...
by George Sotiropoulos | Sep 2, 2025 | Business Value, Dependency on Owner, Scaling the Business
“Just when I thought I was out, they pull me back in.”– Michael Corleone, Godfather IIIEver feel that way when it comes to business?The PITA customer (pain in the …) who pops up again long after you felt they should be happy and gone after all the...
by George Sotiropoulos | Sep 1, 2025 | Business Value, Dependency on Owner, Scaling the Business
“17 years,” she said.That’s how long it had been since Mary last relaxed in her business.I met her at a local business event.She didn’t mince words.“I’m part of every client call.”“I’ve tried to delegate — disaster every time.”“Once, I took a 3-week family holiday. It...
by George Sotiropoulos | Aug 29, 2025 | Business Value, Scaling the Business
His bloodshot eyes, slurred speech, the holes in the wall, and the mound of garbage in the middle of the living room are my most vivid childhood memories of my family as landlords.We owned a building with two 3 bedroom flats on separate floors.My mother didn’t want to...
by George Sotiropoulos | Aug 28, 2025 | Business Value, Dependency on Owner, Scaling the Business
When you got out of bed this morning and walked back into your business, whether you thought about it or not, you bought it again.You repurchased it with your time, your attention, and your energy. You could have burned it to the ground. You could have walked away....
by George Sotiropoulos | Aug 27, 2025 | Business Value, Customer Experience, Dependency on Owner, Scaling the Business
“What if the real secret to retention isn’t about adding more, but promising less? Less noise. Less friction. Less “stuff.” – Robert SkrobI love those emails that make me interrupt my morning and read from end to end.Robert’s this morning was one of...
