by George Sotiropoulos | Aug 21, 2024 | Business Value, Customer Experience
This is a true storyIn the early 2000s, one of the biggest transactions happened in the wine industry.The industry leader bought an upstart company started by business consultants without any experience in wine making, but who grew it into a national business.Before...
by George Sotiropoulos | Aug 20, 2024 | Business Value, Customer Experience, Scaling the Business
“You must cut down the mightiest tree in the forest – with a Herring!”Monty Python – Search for the Holy GrailAbsurd yes?You’d be surprised how many business owners want to sell their company one day but tackle their biggest challenge with a feather.Why?Because...
by George Sotiropoulos | Aug 14, 2024 | Business Value, Customer Experience, Scaling the Business
HI,20 seconds into her elevator speech I knew that Christy was in over her head.She was a young and attractive Entrepreneur in her 20s but her promise to everyone in the room was that she could do everything related to the marketing.And I mean everything.People tuned...
by George Sotiropoulos | Aug 13, 2024 | Customer Experience, Business Value, Dependency on Owner, Scaling the Business
HI,My friend is in the middle of a negotiation with the bank on some financing.Yesterday he had a productive discussion with the bank and they agreed to touch base on Friday with further updates and adjustments.Today, a different guy called and wanted to be the face...
by George Sotiropoulos | Aug 2, 2024 | Business Value, Customer Experience, Scaling the Business
When David came to me, he was feeling very frustrated.The business he and his wife had started with a bang had recently hit hard times due to Covid and other factors. Revenues had declined, and they were struggling with an expansion into a new market to try to stop...
by George Sotiropoulos | Aug 1, 2024 | Business Value, Customer Experience
One of my first clients (and who helped inspire my business) is the owner of a hair salon who was looking to sell the business in 3 years and do something else.So we started working together.When we started his business had previously peaked and was trending downwards...
