In my previous career we built a multi-million dollar business on the back of a dozen or so regular clients.
We met them regularly.
Talked to them almost every day.
Invited them to step away from the computer screens and join us for a coffee or a walk around the business area – every day.
And it worked.
We sent form a start up in a highly competitive market to a niche leader and eventually the top independent service provider for the specific markets.
In short.. we took care of our customers.
And it showed the power of exceptional customer service.
It’s not just the product or service that brings customers back, but the warmth and experience you provide them.
This is the essence of our Customer Experience Workshop on January 16th.
You’ll discover:
- The secret recipe for turning customer interactions into memorable experiences. It’s like making a great coffee; the right ingredients matter.
- Strategies to use feedback as your secret ingredient for business growth.
- How to create a customer service blend so unique, your customers will line up like they do for a morning espresso.
This workshop is an opportunity to transform your customer service from a mundane process into an unforgettable experience.
And so take your business to heights you can possibly imagine.
Reply to this post, DM me, and I’ll put you on the top of the list for further details.
P.S. My Book Roadblocks You Can’t Ignore: 10 Roadblocks Holding You Back From The Freedom You Deserve From Your Business is now available in paperback and Kindle on Amazon.com and other Amazon stores.
In the UAE, you can order the paperback directly from my by clicking this link.
P.P.S
After a successful BETA launch in October we are rolling out the 6 Week Roadblocks Advisory Service to all our readers starting in January.
In this guided Mastermind and Hot Seat sessions gain the CLARITY to CONFIDENTLY:
- Set YOUR Prices: to reflect the value of what you provide and fuel your growth. No more suffering at the mercy of Discount Zombies and being squeezed by the Cheap Price Python Crowd.
- Stand out in a crowded market. Communicate clearly with your best customers and prospects to encourage them to buy from you. No more being ignored or worse misunderstood.
- Reclaim Your Time: Rise above day-to-day operations and focus on tasks that truly matter for your business’s growth.
- Reignite the Passion for your Business – Implement systems and assemble teams that let your business flourish, minimizing your hands-on involvement and maximizing profits.
- And Much more… Dive into various aspects crucial for business growth
Our sessions span approximately 90 to 120 minutes each week, discussing specific chapters of my book “10 Roadblocks that Keep you Trapped Inside your Business” and how you can implement to unlock the opportunities in your business.
Seats are limited to ensure quality interactions.
Interested in joining? Simply hit reply and express your interest for our January launch.