by George Sotiropoulos | Dec 26, 2025 | Business Value
The Christmas story has a dark chapter to it.When Herod saw that he had been tricked by the wise men, he was infuriated, and he sent and killed all the children in and around Bethlehem who were two years old or under, according to the time that he had learned from the...
by George Sotiropoulos | Dec 25, 2025 | Uncategorized
Adeste fideles, laeti triumphantes,Venite, venite in Bethlehem.Natum videte, Regem angelorum:Venite adoremus, venite adoremus,Venite adoremus… Dominum. When I was a kid I memorised this first passage of Adeste Fideles by heart.In Latin.Not because I was in choir, but...
by George Sotiropoulos | Dec 24, 2025 | Business Value, Customer Experience
One more sleep shouted my girls as they tear apart the last box on their advent calendars.One more sleep until ChristmasWatching their joy and anticipation makes me remember mine when I was their age.But Christmas had more substance and meat to it when I grew up as we...
by George Sotiropoulos | Dec 23, 2025 | Business Value, Customer Experience
We woke up early our first day in London.“Let’s go show the kids the Christmas Decorations in Harrod’s windows.” I proposed.They would love them.I remember how amazing they were over the years when I lived in London and would walk past Harrod’s back and forth on the...
by George Sotiropoulos | Dec 19, 2025 | Business Value, Customer Experience, Dependency on Owner, Scaling the Business
This week you would have noticed a pattern.Many businesses don’t fail just because of competition, the economy or the markets.They failed long before because they were optimising the wrong things.Chasing perfection instead of action, feedback, adjustment, and...
