by George Sotiropoulos | Jul 1, 2025 | Customer Experience, Business Value
AI is all the rage right now.And don’t get me wrong — I use it all the time.It helps me edit these emails and posts because, frankly, I’m not some grammar genius.And AI Agents? Amazing.You can set up entire workflows, handle daily ops, and skip the whole HR drama.But...
by George Sotiropoulos | Jun 30, 2025 | Business Value
This past Friday I held another of my curated happy hour sessions.Twelve People.No Bros or Wannabes…No Fake it Until you make it …No sales pitches.No posturing.No homework.Just sharp minds around a table — the kind of group that creates leverage most people spend...
by George Sotiropoulos | Jun 26, 2025 | Business Value, Customer Experience
Rebecca couldn’t sit still.She was fidgeting across from me at morning coffee, clearly rattled.“She called me again last night.. ‘we need you to produce as I’m putting the whole company and my family’s future on the line with you..’“I’ve told her a million times she...
by George Sotiropoulos | Jun 25, 2025 | Business Value, Dependency on Owner
“What job brought you to move to New Mexico?”“No Job. We wanted to find a home and move here.”“What do you do?”“I own a business — in Texas.”Ron, a fellow member in Brian Kurtz’s Titans Accelerator Mastermind was telling me this story last night.And the...
by George Sotiropoulos | Jun 24, 2025 | Business Value, Dependency on Owner, Scaling the Business
My mother called me last night“Get your wife and children and get out of there”She had heard about Iranian missle attacks on Qatar and was worried we would be stuck in Dubai or worse become targets ourselves.“We fly Sunday… it will be fine..” I reassured her..(keeping...
