I was with a business owner while he took a Zoom call from Greece. Everyone else has the usual fake backgrounds. Blurred offices. Corporate bookshelves
This week I told you a story. A company that found a niche so good it felt like magic. Fuel delivered to your doorstep. A
I was a loyal customer. Weekly fuel deliveries. Used the car wash. Topped up the tyres. The kind of customer every business says they want.
“I don’t mind the price… I just hate being ripped off” My sister was shaking her head. We had just finished with a one year
Recurring revenue is one of the four levers investors love. Money that arrives like clockwork. Predictable. Bankable. The kind of revenue that lets you plan
Yesterday I told you about a company that nailed its niche. Fuel delivery to your doorstep. Specific. Underserved. Painful enough that people happily paid for
Yesterday I talked about the four levers investors care about. Today we start with the first one: profitable niches. And I want to tell you
Here’s something that stings when you first hear it. Investors don’t care how hard you work. They don’t care about your 5am starts, your grinding
This week wasn’t random. It was about understanding what you’re really selling. And having the spine to protect it. We started with the dog grooming
“Just when I thought I was out… they pull me back in.” My favourite line from my least favourite Godfather movie. And I hear it
I live next to the Headquarters of one of the largest Grocery chains in the Middle East. They have a full-size café which is the
“I’m really sorry that because I’m so attractive, you chose this expensive restaurant for our date.” She raised her glass for a pour. At the
“But it’s not about the dogs…” she proclaimed. “It’s about the men in the yachts parked nearby.” I’d never heard a dog grooming community pitched
I love this story I heard at an event this week. Years ago, a founder walked into his office with nothing but a sketch of
Hearing that Jesus had silenced the Sadducees, the Pharisees got together.One of them, an expert in the law, tested him with this question: Teacher, which
After several weeks away, we came home to the wonderful surprise of our Samsung washing machine being dead. Mid-cycle the beeping begins — and this
4th quarter. Bears down by 18. “Can I call them the Greedies?” my daughter Sophia asked about the Green Bay Packers. “Sure,” I said. I
This week had a theme about owners breaking their own businesses … Slowly, unintentionally, and with the best of intentions. Monday we met Skinny-Leg Arm
Over the holidays I caught up with some reading including Dan Kennedy. He talked about Good Enough. How to not waste time and money trying
35 years ago right before Christmas I was in Berlin. Table after Table were set up with memorabilia you could buy from the Old East
We all remember Carrie Fisher at Princess Leia… but she was also the jilted girlfriend in the Blue Brothers. She has caught up with Jake
Beat … Beat…. Beat… “Another One Bites the Dust” The music would blast The lights would flash And he came out. Heaving curls… set after
Tomorrow we fly back to Dubai. It has been enjoyable being back in London and Wales Revisiting places I used to live and work and
Happy New Year. Today was a brilliant sunny day in Wales … warm enough to take a nice walk while still needing to bundle up
Well… this is it. The last day of the year. Thank you — to my clients, partners, friends, colleagues, and everyone who let me into
Not long ago, Salesforce proudly announced it had slashed roughly 4,000 customer service jobs, handing the workload over to AI bots instead. The message was
One of my favourite stories is the Barefoot winery acquisition I shared before. Where the seller closed a deal to sell his wine business that
The Christmas story has a dark chapter to it. When Herod saw that he had been tricked by the wise men, he was infuriated, and
Adeste fideles, laeti triumphantes, Venite, venite in Bethlehem. Natum videte, Regem angelorum: Venite adoremus, venite adoremus, Venite adoremus… Dominum. When I was a kid
One more sleep shouted my girls as they tear apart the last box on their advent calendars. One more sleep until Christmas Watching their joy
Imagine holding your competitor’s playbook and doing… nothing. That’s exactly what happened when General McClellan sat on Lee’s battle plans, letting a chance for victory slip through his fingers.
Today, business leaders hold the same power with Customer Lifetime Value (CLV).
Will you leverage CLV to conquer your market—or watch rivals overtake you? Don’t be the next McClellan.
Halloween is here, but for many business owners, it’s not all treats. I recently caught up with a friend whose business thrives, even while he enjoys an extended stay in Greece.
But did you know that 7 out of 10 profitable businesses are set up for a nasty trick? Years of hard work, sacrifices, and late nights… only to find their ‘reward’ nearly worthless when it’s time to cash out.
Will your business give you a treat—or a trick
In business, being just “a half step too late” can make or break major opportunities. The Chicago NFL game showcased how missing that split-second focus cost the team dearly.
I recently had a client who missed a lucrative deal over a preventable oversight.
The lesson? Don’t let everyday distractions cloud critical decisions and make you end up being a step too short or a second too slow.
Just wrapped up our Profit and Dine session in Dubai, and one participant is already implementing insights to 5x profits and double the value of his business. All from focusing on one powerful metric.
Imagine knowing exactly where to invest to get your most valuable customers and drive profits higher than ever before. Are you tracking it yet?
Incredible moment in yesterday’s NFL game! With just 2 seconds left, the Commanders’ Jayden Daniels launched a Hail Mary—Chicago tipped it, but it still found Noah Brown’s hands for the game-winning touchdown. Pure elation for Washington, heartbreak for Chicago.
But here’s what’s even more surprising… many business owners are relying on a Hail Mary when it comes to capturing the full value of what they’ve built. Are you one of them?
Read on to find out.
Ever felt trapped by the daily grind, unable to step back without fearing things might fall apart? Jane who owned a logistics company did too—until she leveraged data and a key metric to uncover her most profitable customer segments and empower her team. Now she’s free to explore business opportunities worldwide while her company thrives. Discover on Tuesday the 29th of October the key metric and data-driven approach that transformed her business, boosted its profits and freed her time.
Learn the one metric that tells you where to spend your marketing and advertising to attract your best customers and get rid of those that end up wasting your time and money.
Ever had someone in business question your value just because you’re no longer “officially” part of the group?
I had an eye-opening experience with a member I’ve known for years in a networking organisation that left me rethinking what it truly means to build lasting relationships in business.
The lesson I took away? It speaks volumes about how some people approach relationships and opportunity and where you should be investing your time and money.
Read on to find out more.
Sign up to receive daily insights, actionable strategies, and expert advice to help you free up your time, boost profits, and build a sellable business.