by George Sotiropoulos | Aug 8, 2025 | Business Value
The first call came in at 8:10 PM.I didn’t answer.Two minutes later… a voice message.Five minutes after that, a WhatsApp.“Need to speak now. URGENT.”I let it sit.The next morning, I woke up to five more missed calls. All between 10 PM and midnight.When I finally...
by George Sotiropoulos | Aug 7, 2025 | Business Value, Scaling the Business
Adrian called me in a panicDanny his CEO had just resigned out of the blueNo real explanation but had cleared out his office and stormed home.I tried to call Danny to find out what the hell was going on.No response and no reply to my inquiries.Adrian called for an...
by George Sotiropoulos | Aug 6, 2025 | Customer Experience, Business Value, Scaling the Business
Marc was brought in as a new CEO after a decades long stint elsewhere as CFO.He was sharp, tough, and came with a mandate: “Get margins up fast.”So he did what many CFOs do.Started cutting.Ad spend.Team bonuses.Customer experience costs.New product...
by George Sotiropoulos | Aug 5, 2025 | Business Value, Customer Experience, Scaling the Business
Ben Franklin said, “A penny saved is a penny earned.”But if he saw how some business owners run their books…He might’ve added: “…and a dollar saved the wrong way is two fifty down the drain.”Let me explain.Kareem owns a digital consulting agency. Lean team, good...
by George Sotiropoulos | Aug 4, 2025 | Business Value, Dependency on Owner
“He who has ears to hear, let him hear.” (Mark 4:9)That line hit me the moment I saw the raspberries.Ripe, juicy, and practically begging to be picked. My daughters sprinted to the bushes like it was Christmas morning.Here’s what was brilliant:This farm opened up...
by George Sotiropoulos | Aug 1, 2025 | Dependency on Owner, Business Value
It’s been a great holiday.The kids have stayed with both sides of the family — but sleeping?A bit of a pain in the ass.Because we’re not in our own beds.Last night I kept waking up in a dead sweat — even though it was 15 degrees outside and the windows were wide...
by George Sotiropoulos | Jul 31, 2025 | Dependency on Owner
Today is my 11th wedding anniversary.We’re now in Wales, staying with my in-laws, after nearly a month in Greece.That’s 7 weeks away from Dubai — and still getting work done.It’s not because I’ve built some magical, hands-off business that runs on autopilot.It...
by George Sotiropoulos | Jul 30, 2025 | Business Value, Dependency on Owner
“I flipped it in 9 months and made EUR 150,000.”That’s what a friend told me this summer over a late lunch in Greece.He wasn’t bragging. Just casually mentioning how he bought, refurbished, and sold a small village house — all in under a year.It took three short...
by George Sotiropoulos | Jul 29, 2025 | Business Value, Dependency on Owner
In a small Greek village we’ve spent the last month, I saw a business die in real time.There was a restaurant — 30 years in the same family.Run by a man, his wife, and his brother.They were crushing it.Loyal locals.Repeat tourists with summer homes who came back every...
by George Sotiropoulos | Jul 25, 2025 | Business Value, Customer Experience
It’s our last weekend in Greece.We went to one of our go-to restaurants from the last 10+ years.“Can I get another half kilo of the rosé? And maybe some watermelon for the kids?”The waiter replied, curtly:“No, we don’t do that anymore. I’ll bring the dessert...
