by George Sotiropoulos | Jul 22, 2024 | Business Value, Customer Experience
Our day-to-day experiences can teach us much about our businesses when we step back and observe the lessons from them.For example there is a beach club in Greece the family has consistently gone for years.Nice atmosphere.Sandy beach with shallow sea so safe for...
by George Sotiropoulos | Jul 19, 2024 | Business Value, Customer Experience, Scaling the Business
Ever heard the saying that you rise up as far as the 5 people you spend the majority of your time?It’s why we don’t want our children hanging out with complete losers.But in our business we might end up doing the same thing without realising it.That...
by George Sotiropoulos | Jul 18, 2024 | Business Value, Customer Experience
Mr. N was persistent.3 times he wrote me over the last 10 days..“Greetings George, > >> > Let’s consider an online meeting to talk about ways to increase customer flow for Sophiall to grow the customer base.> >> > Should I forward a calendar...
by George Sotiropoulos | Jul 17, 2024 | Business Value, Customer Experience, Scaling the Business
I had this question come to me the other day.“Hi George, thanks for the workshop (it was the profit and dine differentiation one). It was really informative but what can I ask my customers to find out better what makes me stand out?”ThanksTony E.Hi Tony,Start by...
by George Sotiropoulos | Jul 15, 2024 | Customer Experience, Business Value
When I opened the phone first thing Sunday morning the headline screamed at me:“Trump is Safe After Assasination Attempt at Political Rally”Suddenly awake I clicked on to read what happened and something struck me.Trump insisting with the Secret Service that he be...
by George Sotiropoulos | Jul 3, 2024 | Business Value, Customer Experience, Dependency on Owner, Scaling the Business
My friend was distraught.Her 92 year old father who was suffering from Alzheimers had been hospitalised after neighbours were complaining of his yelling and shouting.He was upset that his 90 year old paralyzed wife was having a torrid affair with the local baker from...
