by George Sotiropoulos | Oct 16, 2025 | Business Value, Dependency on Owner, Scaling the Business
The first time I ever really delegated something important…it blew up in my face.The client wasn’t happy.The delivery was off.And the person I trusted suddenly looked like a bad decision.So what did I do?Exactly what most business owners do.I took it all back.And told...
by George Sotiropoulos | Oct 15, 2025 | Business Value, Dependency on Owner, Scaling the Business
Yesterday, we talked about what happens when the best salesperson becomes the worst manager.He was a star broker. The kind of guy who could sell Sun Umbrellas in a blizzard.Eventually, he went out on his own and built his own firm.Brought his best friend along. Built...
by George Sotiropoulos | Oct 14, 2025 | Dependency on Owner, Business Value, Scaling the Business
He could sell ice to Eskimos.Charm, wit, energy — the full package.Every deal closed felt like a solo act. And when his company needed a sales manager, everyone said the same thing:“Make him the boss. He’s earned it.”Six months later, half the team had quit.The other...
by George Sotiropoulos | Oct 8, 2025 | Business Value, Dependency on Owner, Scaling the Business
It was one email.Just one I didn’t send.That was the moment everything started to change.I had a client who needed a report.Normally, I’d stay up late polishing it myself.But this time, I didn’t.I passed it off.Gave the brief.Walked away.And guess what?The world...
by George Sotiropoulos | Oct 6, 2025 | Business Value, Dependency on Owner, Scaling the Business
I was having drinks with my “Koumbaro” (close friend) this Friday.I’ve spoken about him beforeHe owns an 8 figure business that has tripled in value since we started collaborating 3 years ago.The business is growing and thriving, especially in newer areas that have...
by George Sotiropoulos | Sep 26, 2025 | Business Value, Customer Experience, Dependency on Owner, Scaling the Business
If You’ve Been Reading me over the last few days….Then you’ve seen it.The thread running through every story we’ve shared lately:The business owner too burnt out to enjoy his daughters’ swim lessonA premium restaurant blowing customer lifetime value for penniesThe...
