by George Sotiropoulos | Dec 19, 2025 | Business Value, Customer Experience, Dependency on Owner, Scaling the Business
This week you would have noticed a pattern.Many businesses don’t fail just because of competition, the economy or the markets.They failed long before because they were optimising the wrong things.Chasing perfection instead of action, feedback, adjustment, and...
by George Sotiropoulos | Dec 15, 2025 | Business Value, Scaling the Business
Friday night was one of those perfect Dubai evenings.Good wine at happy hour.Then a short walk to a neighbouring restaurant where alcohol wasn’t allowed, but water and a cigar were.That suited us just fine.As two women walked past in outfits that looked like Devo had...
by George Sotiropoulos | Dec 10, 2025 | Business Value, Scaling the Business
“Poor man wanna be rich… rich man wanna be king…and a king ain’t satisfied until rules everything”-Bruce Springsteen “Badlands”Bruce wasn’t talking about business owners.But he may as well have been.Because most owners get stuck in the first two lines:Poor man wanna...
by George Sotiropoulos | Dec 9, 2025 | Business Value, Scaling the Business
Last month, A Business owner “Sam” pulled me aside to tell me about his ex-employee – a brilliant operations manager — Sarah — who walked out of a $150K job.Not because of the salary.Not because of the workload.Not even because of him as the boss. She quit...
by George Sotiropoulos | Dec 5, 2025 | Business Value, Dependency on Owner, Scaling the Business
This week I had one theme:Business owners who fail because of the beliefs that run their business.Four stories.Four different owners.Four ways we sabotage ourselves without even knowing it. MONDAY — “To love my business… can it be that simple?”You read about...
by George Sotiropoulos | Dec 2, 2025 | Business Value, Dependency on Owner, Scaling the Business
I’m back at the outdoor café on a perfect 25°C morning — the same place the PigeonWaffe dive-bombed me last week.This time I made an adjustment.I picked the table furthest from any ledges, right under a row of thin string lights too flimsy for these flying dinosaurs...
