by George Sotiropoulos | Jan 28, 2024 | Business Value, Scaling the Business
Thursday we had the successful launch of our Profit and Dine Mastermind with a session on “Understanding the Customer Experience Journey.”For those who were unable to attend, it was an enlightening and highly successful event, packed with valuable insights...
by George Sotiropoulos | Jan 25, 2024 | Scaling the Business, Business Value
We’re launching our Mastermind today with a live dinner here in Dubai.Our topic explores how businesses can go through their customer journey and optimise every touch point to better attract, service, retain and their customers and ultimately grow and become more...
by George Sotiropoulos | Jan 24, 2024 | Business Value, Dependency on Owner, Scaling the Business
Yesterday I spoke about my FX experiences where we threw a big beach party and even invited one of our main competitors.Some people thought we were stupid or at best naïve – and several told us directly they could not understand why we didn’t have a closed event.And I...
by George Sotiropoulos | Jan 23, 2024 | Business Value, Customer Experience
In my past life I started an institutional FX brokerage desk for a new business here in Dubai.It was during the financial and Dubai debt crises and many told us we had no business starting such a desk and that we would fail.But we were fearlessAnd we banked on the...
by George Sotiropoulos | Jan 22, 2024 | Dependency on Owner, Scaling the Business
Jake had always been a thrill seeker. From bungee jumping to white-water rafting, he loved the rush of adrenaline and pushing himself to the limit. So when he discovered sky diving, it was like finding his true calling.He quickly became an expert in the sport and...