by George Sotiropoulos | May 19, 2023 | Uncategorized
HI,I saw this snippet in the New York Times Today.“One time a client asked me to write an emotional-support-animal letter for her pet hedgehog. This is outside my wheelhouse, and I declined to do it. She was so upset that she stopped coming to therapy.” — Han Ren,...
by George Sotiropoulos | May 18, 2023 | Customer Experience, Business Value, Scaling the Business
My wife’s birthday is next month and it’s one of those milestone events ( I won’t say which one).It falls on a Friday, so it would be great if we could go out for a meal together, just me, her, and our two daughters.Now picture this.We are sitting to eat at the table...
by George Sotiropoulos | May 17, 2023 | Customer Experience, Business Value, Scaling the Business
If you’ve ever heard the term “segregation,” your mind might instantly jump to the dark days before the Civil Rights Movement. When Rosa Parks was asked to move to the back of the bus, refused out of dignity, and inspired the Civil Rights movement in...
by George Sotiropoulos | May 16, 2023 | Business Value
For those who have seen it, who can forget Field of Dreams and the Baseball players from the past who come back to life to play in an Iowa cornfield that was made into a baseball field.The inspiration? The ghostly statement “If you build it, they will come.”This is...
by George Sotiropoulos | May 15, 2023 | Business Value
It’s been amazing watching how many people jumped into Chat GPT and AI (including yours truly). In fact, I believe Chat GPT hit 1 million users in less than a week blowing away the previous record of 1 million users in four months.And there is a lot of chatter about...
