by George Sotiropoulos | Mar 22, 2023 | Business Value, Customer Experience, Dependency on Owner
In my last post, I talked about how a logistics company’s payment terms were actually influencing their customers to delay and restructure their payments. The company was taking longer to get paid, and it was stressing out each month about meeting its...
by George Sotiropoulos | Mar 21, 2023 | Business Value, Dependency on Owner, Scaling the Business
Living here in Dubai, COVID accomplished one significant advancement in the local economy.Most businesses are now fully online and take payments by credit card and various payment methods. This wasn’t the case before 2020 where besides F&Bs and Retail shops, many...
by George Sotiropoulos | Mar 20, 2023 | Business Value, Customer Experience, Scaling the Business
I developed a new worksheet for a client and we were testing it so that I could also place it in my Socratic Framework.We looked at three of his main services, put in the pricing, the labor hours to do the solutions, the labor total costs, and he came up with healthy...
by George Sotiropoulos | Mar 17, 2023 | Business Value, Customer Experience, Dependency on Owner, Scaling the Business
I think I actually saw smoke coming out of my ex- boss ears.A potential client was pending. 24 hours promises became 96 hour promises… than few days…. And soon a few weeks.When we chased up why the delay our compliance person always said.. well it’s because of X and Y...
by George Sotiropoulos | Mar 16, 2023 | Business Value, Scaling the Business
I grew up in the Chicago area where the roads are so bad, you’d think my hometown was transported directly from the moon. We’re talking potholes, inside of potholes.. bad fillings, cracks, you name it.So of course it really hits you when you are driving. You fail to...
