by George Sotiropoulos | Aug 6, 2025 | Customer Experience, Business Value, Scaling the Business
Marc was brought in as a new CEO after a decades long stint elsewhere as CFO.He was sharp, tough, and came with a mandate: “Get margins up fast.”So he did what many CFOs do.Started cutting.Ad spend.Team bonuses.Customer experience costs.New product...
by George Sotiropoulos | Aug 5, 2025 | Business Value, Customer Experience, Scaling the Business
Ben Franklin said, “A penny saved is a penny earned.”But if he saw how some business owners run their books…He might’ve added: “…and a dollar saved the wrong way is two fifty down the drain.”Let me explain.Kareem owns a digital consulting agency. Lean team, good...
by George Sotiropoulos | Aug 4, 2025 | Business Value, Dependency on Owner
“He who has ears to hear, let him hear.” (Mark 4:9)That line hit me the moment I saw the raspberries.Ripe, juicy, and practically begging to be picked. My daughters sprinted to the bushes like it was Christmas morning.Here’s what was brilliant:This farm opened up...
by George Sotiropoulos | Aug 1, 2025 | Dependency on Owner, Business Value
It’s been a great holiday.The kids have stayed with both sides of the family — but sleeping?A bit of a pain in the ass.Because we’re not in our own beds.Last night I kept waking up in a dead sweat — even though it was 15 degrees outside and the windows were wide...
by George Sotiropoulos | Jul 31, 2025 | Dependency on Owner
Today is my 11th wedding anniversary.We’re now in Wales, staying with my in-laws, after nearly a month in Greece.That’s 7 weeks away from Dubai — and still getting work done.It’s not because I’ve built some magical, hands-off business that runs on autopilot.It...
