by George Sotiropoulos | May 15, 2026 | Business Value
Yesterday I ran an intimate M&A deep dive breakfast with eight professionals who all touch mergers and acquisitions from different angles and what came out of that room was something none of us expected.I asked one participant, a guy with experience across the...
by George Sotiropoulos | May 13, 2026 | Business Value
Last night I attended a hosted dinner featuring Gaston Hochar, the third-generation family owner of Chateau Musar, one of Lebanon’s most iconic wineries.Twenty-four of us around the table. Between us we probably had over a thousand years of collective wine...
by George Sotiropoulos | May 6, 2026 | Business Value
Met a guy called Adam at the gym this week.We got talking between sets and he mentioned he’d recently exited a cybersecurity firm here in Dubai.In fact, he sold the business on his terms and walked away clean.Naturally I wanted to know how.What he told me...
by George Sotiropoulos | May 5, 2026 | Business Value, Customer Experience, Dependency on Owner, Scaling the Business
Over the weekend one of my email subscribers asked if he could get in on the Pioneer deal because he didn’t have time to sign up before the deadline.I said no.He’d seen the offer. He’d been reminded about it for several weeks. But that window is now...
by George Sotiropoulos | May 4, 2026 | Business Value, Customer Experience
She nailed it.So I agreed to having Mitch Martina Cleaning Company come to our house for a deep cleaning of the apartment even though they came in more expensive than the competition.Why did I agree to pay top?Because of what France, the person I was talking to,...
by George Sotiropoulos | Apr 29, 2026 | Business Value, Customer Experience
The other day I took my youngest to a new café while we waited for her sister to finish school.When we sat down the waiter pointed us to a QR code to access the menu but then thought better about it and decided to to hand us a tablet instead with the menu and...
by George Sotiropoulos | Apr 29, 2026 | Business Value
Monday’s business growth cohort call for Fall in Love with Your Business Again went somewhere I didn’t plan. What was supposed to be a walkthrough of one tool turned into a live working session where we tore apart real businesses and rebuilt how the owners...
by George Sotiropoulos | Apr 27, 2026 | Customer Experience, Business Value, Scaling the Business
A carpet cleaner in Baltimore charges double what everyone else charges.He has a waiting list.His competitors slash prices to win jobs and wonder why they’re working weekends. He picks up the phone to people who already want to hire him before he’s said a...
by George Sotiropoulos | Apr 24, 2026 | Business Value, Customer Experience, Scaling the Business
The Answer Changed the Wine Industry.A few years ago when I was working as a Value Builder Advisor with John Warrillow’s Built to Sell programme I ended up on a Zoom call with the founder of Barefoot Winery.If you’ve ever grabbed a bottle of wine at a...
