by George Sotiropoulos | Feb 18, 2026 | Business Value, Dependency on Owner, Scaling the Business
“My customers are different.”“My employees wouldn’t respond to that.”“My industry doesn’t work that way.”BSI hear these lines constantly. From owners in construction. Professional services. Manufacturing. Hospitality....
by George Sotiropoulos | Feb 17, 2026 | Business Value, Dependency on Owner, Scaling the Business
A friend of mine owns a construction company.Every time I see him, he looks like he’s been dragged through a hedge backwards. Bloodshot eyes. Phone buzzing every two minutes. Always “just putting out a fire.”Last month I asked him why he...
by George Sotiropoulos | Feb 16, 2026 | Business Value, Dependency on Owner, Scaling the Business
I once had a potential client who ran a logistics company.Smart guy. Built the thing from nothing. Knew every truck, every driver, every client quirk by heart.He came to me because he wanted to step back. Maybe sell one day. Get his life back.So I asked him:...
by George Sotiropoulos | Feb 13, 2026 | Business Value, Dependency on Owner, Scaling the Business
This week I told you two stories. The first was a man who threw a chair across a Greek café, danced a warrior dance, and then quietly told me over wine that the insights I’d shared these past few years played a big part in where he is today. Where he is today:...
by George Sotiropoulos | Feb 12, 2026 | Business Value, Dependency on Owner, Scaling the Business
That’s how the conversation started.No excitement. No ambition. Just a man who’d spent years building a technology business and was ready to be done with it.He’d been through a brutal restructuring year. Revenue had dropped. Profitability had gone...
by George Sotiropoulos | Feb 11, 2026 | Business Value, Dependency on Owner, Scaling the Business
This week I’ve been telling you about a friend who turned down an 8-figure offer for his business that happened to be seven times bigger than what was on the table when we first started talking.So what changed?Well he didn’t hire me to run his company,...
by George Sotiropoulos | Feb 10, 2026 | Business Value, Customer Experience
Yesterday I told you about a tiny café in a Greek village. A three-piece band. A warrior dance. A chair thrown across the room.After the music died down and the cheering faded, my friend sat back down, poured himself another glass, and said something I wasn’t...
by George Sotiropoulos | Feb 9, 2026 | Business Value, Dependency on Owner, Scaling the Business
The café was tiny. Packed wall to wall. The kind of place you’d walk past and never notice if you didn’t know it was there.A three-piece band crammed into the corner. A guitarist who sang like he’d been doing it since birth. A bouzouki player keeping...
by George Sotiropoulos | Feb 6, 2026 | Business Value, Customer Experience, Dependency on Owner
I was with a business owner while he took a Zoom call from Greece.Everyone else has the usual fake backgrounds. Blurred offices. Corporate bookshelves nobody’s ever read. The odd tropical beach that fools absolutely no one.His background was real.The Ionian Sea....
