by George Sotiropoulos | Jan 14, 2026 | Business Value
Hearing that Jesus had silenced the Sadducees, the Pharisees got together.One of them, an expert in the law, tested him with this question:Teacher, which is the greatest commandment in the Law?Jesus replied: “ ‘Love the Lord your God with all your heart and with all...
by George Sotiropoulos | Jan 13, 2026 | Business Value, Customer Experience
After several weeks away, we came home to the wonderful surprise of our Samsung washing machine being dead.Mid-cycle the beeping begins — and this beep is worse than the seatbelt warning.Door locked.Clothes soaking.Water trapped.Mini flood on the kitchen floor once I...
by George Sotiropoulos | Jan 12, 2026 | Customer Experience, Business Value
4th quarter.Bears down by 18.“Can I call them the Greedies?” my daughter Sophia asked about the Green Bay Packers.“Sure,” I said.I wasn’t about to derail a 6-year-old mid-football with a lecture on sportsmanship. The game started at 5am Dubai time.I turned it on at...
by George Sotiropoulos | Jan 9, 2026 | Business Value, Dependency on Owner, Scaling the Business
This week had a theme about owners breaking their own businesses …Slowly, unintentionally, and with the best of intentions.Monday we met Skinny-Leg Arm Curl Guy at the gym.All arms. No legs. No base. No future.A perfect picture of what happens when owners obsess over...
by George Sotiropoulos | Jan 8, 2026 | Business Value, Scaling the Business
Over the holidays I caught up with some reading including Dan Kennedy.He talked about Good Enough. How to not waste time and money trying to transform something good enough into absolute perfection.He spoke about a sales team and I could swear he was talking about an...
by George Sotiropoulos | Jan 7, 2026 | Business Value, Scaling the Business
35 years ago right before Christmas I was in Berlin.Table after Table were set up with memorabilia you could buy from the Old East German Regime including military uniforms.I ended up buying a border guard offer heavy coat.The coat was amazingly warm (one of the best...
by George Sotiropoulos | Jan 6, 2026 | Business Value
We all remember Carrie Fisher at Princess Leia… but she was also the jilted girlfriend in the Blue Brothers.She has caught up with Jake (played by John Belushi) who jilted her at the altar and now has him face down in a tunnel while holding an M16.Jake gets out of it...
by George Sotiropoulos | Jan 5, 2026 | Business Value, Dependency on Owner
Beat … Beat…. Beat… “Another One Bites the Dust”The music would blastThe lights would flashAnd he came out.Heaving curls… set after set…Big bicepsChicken LegsSkinny Leg Arm Curl Dude was in the house… or should I say the gym.His curls were a blur.So fast you could...
by George Sotiropoulos | Jan 2, 2026 | Business Value, Customer Experience
Tomorrow we fly back to Dubai.It has been enjoyable being back in London and WalesRevisiting places I used to live and work and also spending time with my wife’s family and letting the girls enjoy traditional Christmas experiences (minus the snow).I’ve also taken this...
by George Sotiropoulos | Jan 1, 2026 | Business Value
Happy New Year.Today was a brilliant sunny day in Wales … warm enough to take a nice walk while still needing to bundle up against the wind.Breathing the cool fresh air and feeling the winter sun allowed me a moment to pause and reflect on what has passed and on what...
