by George Sotiropoulos | Nov 4, 2024 | Business Value
Years ago, I was introduced to one of my first business sales deals.While visiting the UK, we considered buying a Welsh café for my mother-in-law.We knew this café as patrons and the initial teaser looked promising.The Café and the Freehold together for a modest...
by George Sotiropoulos | Nov 1, 2024 | Customer Experience, Business Value
Here is a paper with which, if I cannot whip Bobby Lee, I will be willing to go home” General George B. McClellanOne of my favourite lessons from the US Civil War happened when the US general George McClellan got lucky and somehow got hold of his opponent,...
by George Sotiropoulos | Oct 31, 2024 | Business Value
It’s been a few weeks since I have been able to catch up with my friend.We were supposed to meet in October but that keeps getting pushed back as he keeps extending his trip in Greece.He is pursuing some personal and lucrative hobbies there.While his consulting...
by George Sotiropoulos | Oct 30, 2024 | Business Value, Dependency on Owner, Scaling the Business
“Because in either game – life or football – the margin for error is so small. I mean, one half a step too late or too early and you don’t quite make it.”Tony D’Amato (Al Pacino) in Any Given Sunday.On Monday I shared how in an NFL match between...
by George Sotiropoulos | Oct 29, 2024 | Business Value, Customer Experience
I just finished our live Profit and Dine coffee session here in Dubai.After just 60 minutes our participants had some practical real takeaways they could take back to their business this afternoon.Namely, the clarity to know where they should be spending their money...
by George Sotiropoulos | Oct 28, 2024 | Business Value, Dependency on Owner, Scaling the Business
In the NFL Chicago Bears – Washington Commanders game yesterday the Commanders Quarterback Jayden Daniels with 2 seconds left in the game heaved a pass into the Endzone.These are last prayer passes and so-called “Hail Marys”.Chicago tipped the ball but it went into...
by George Sotiropoulos | Oct 25, 2024 | Scaling the Business, Business Value, Customer Experience
My friend Jane called me from her latest travel destination.She was exploring opportunities in the Greek property market for summer home rentals and to find a place for herself.She was also taking the opportunity to speak with some contacts in the shipping business...
by George Sotiropoulos | Oct 23, 2024 | Business Value, Customer Experience, Scaling the Business
Think about your best customer.What is it like doing business with them? Ever make your day when they call or visit?Now think about your worst.What do you feel when they are calling you… once again?What would you give to attract more customers like your best and avoid...
by George Sotiropoulos | Oct 22, 2024 | Business Value, Scaling the Business
I had an interesting exchange recently with a member of a networking group I was part of for three years before leaving.This is an organisation that prides itself on giving and serving others, its top value.When I asked if they’d like to invite their members to my...
by George Sotiropoulos | Oct 21, 2024 | Business Value, Scaling the Business
“We get you a 10x on ROAS.”“And?” – I replied.I wasn’t being a jerk.But what this guy was so proud about is only a partial picture.And it drives me up the wall because so many business owners are led down expensive paths to chase partial picture metrics.I had spent a...
