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The Question that Drives Your Customer Experience

The Question that Drives Your Customer Experience

by George Sotiropoulos | Dec 13, 2023 | Customer Experience, Business Value, Dependency on Owner, Scaling the Business

Ever been asked what you do what you do?It’s the question that gets to the heart of your customer experience because it determines the intensity and delivery of what you will do.Do it for just the money… and the experience will be transactional.Do it because you...
Stand Out to Take Your Business Higher

Stand Out to Take Your Business Higher

by George Sotiropoulos | Dec 5, 2023 | Business Value, Customer Experience, Scaling the Business

Yesterday I related how George Business Advisor GPT was asked 3 tips for growing a business.  The first step was as follows:Differentiate Your Business: Differentiation is key to standing out in a competitive market. Understand the core desires of your target market...
Does Your Price Communicate Knockoff or Quality

Does Your Price Communicate Knockoff or Quality

by George Sotiropoulos | Dec 1, 2023 | Business Value, Customer Experience, Scaling the Business

Patek Phillipe Complications watches can start at $35,000 – $165,000 depending on the model and are a symbol of success, elegance, and grace and a dress watch of choice. On the other hand, a Casio MQ24-7B2 Watch will set you back $16.00 on Amazon or the price of...
Give me that Toothache Back

Give me that Toothache Back

by George Sotiropoulos | Nov 30, 2023 | Customer Experience, Business Value, Scaling the Business

Imagine a middle-aged overweight man who after years of sweets has an excruciating toothache.So bad that he has to miss his meeting with his Tax Advisor who was helping him with a Tax Fine of $25,000 he was facing and causing him sleepless nights.This man, who we...
Ask George GPT: How to Grow Customers by 3x

Ask George GPT: How to Grow Customers by 3x

by George Sotiropoulos | Nov 29, 2023 | Business Value, Customer Experience, Scaling the Business

(Here is another in a series of questions and answers with my Ask George Business Advisor GPTQuestion: How can I get 3x more clients? George Business AdvisorTo attract three times more clients, you can implement various strategies. However, it’s essential to...
The Power of Clarity

The Power of Clarity

by George Sotiropoulos | Nov 24, 2023 | Business Value, Customer Experience, Scaling the Business

We met five times in the proof-of-concept trial I held for Sophiall. Except for a Starbucks a couple of times, we would meet for drinks in the evening, talk about his business, and go through the learning portal and other modules. We met in the evenings because he had...
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