by George Sotiropoulos | May 18, 2023 | Customer Experience, Business Value, Scaling the Business
My wife’s birthday is next month and it’s one of those milestone events ( I won’t say which one).It falls on a Friday, so it would be great if we could go out for a meal together, just me, her, and our two daughters.Now picture this.We are sitting to eat at the table...
by George Sotiropoulos | May 17, 2023 | Customer Experience, Business Value, Scaling the Business
If you’ve ever heard the term “segregation,” your mind might instantly jump to the dark days before the Civil Rights Movement. When Rosa Parks was asked to move to the back of the bus, refused out of dignity, and inspired the Civil Rights movement in...
by George Sotiropoulos | May 5, 2023 | Customer Experience, Business Value
Netflix has a documentary “Don’t Pick up the Phone” which is a true story of how a sexual predator called fast food stores in small towns all across the United States and just by pretending to be a police officer over the phone, instructed and succeeded in getting...
by George Sotiropoulos | May 4, 2023 | Business Value, Customer Experience
We like to do business with those we trust. Even if we do not personally like them, if they are trustworthy we will still do business.I saw this in my financial services days where we had certain people who were not very likeable, but their clients trusted that they...
by George Sotiropoulos | May 1, 2023 | Business Value, Customer Experience, Dependency on Owner, Scaling the Business
You’ve worked hard to get your business off the ground and while you may be doing everything yourself, there’s no reason why you can’t scale up your business into a sellable asset.Here are suggestions to avoid wasting time or money as you grow your business. Get the...
by George Sotiropoulos | Apr 24, 2023 | Customer Experience
My sister was at our childhood home and stumbled upon a treasure: a home video from 1988. She converted it to digital format, sent it to me, and it brought back a flood of memories that I just had to share with you.And also an insight for Business in 2023 which I’ll...
