by George Sotiropoulos | Sep 26, 2025 | Business Value, Customer Experience, Dependency on Owner, Scaling the Business
If You’ve Been Reading me over the last few days….Then you’ve seen it.The thread running through every story we’ve shared lately:The business owner too burnt out to enjoy his daughters’ swim lessonA premium restaurant blowing customer lifetime value for penniesThe...
by George Sotiropoulos | Sep 23, 2025 | Business Value, Dependency on Owner
“Forgive them Father, for they know not what they do.”Those were Jesus’ words on the cross — and last weekend, they were echoed by Charlie Kirk’s widow as she forgave the man who killed her husband.The crowd was shocked.But they shouldn’t have been.Forgiveness is a...
by George Sotiropoulos | Sep 19, 2025 | Business Value, Dependency on Owner
Since I was a kid, I could always pick out the icon of St. George in any Greek Orthodox church I visited.He’s my patron saint — and let’s be honest — the image of him slaying a dragon? Not many saints could be on the cover of Lord of the Rings.He didn’t actually kill...
by George Sotiropoulos | Sep 18, 2025 | Business Value, Dependency on Owner
When I launched my first major project in the ‘90s, my boss called me lazy.Why?Because I refused to do calculations by hand.Instead, I built a system in Lotus (precursor to Excel) that ran everything automatically — logic, test cases, instant feedback.We delivered...
by George Sotiropoulos | Sep 17, 2025 | Business Value, Dependency on Owner
Took my daughters to their swim lesson today.And proceeded to feel like I got my butt kicked.During the whole lesson the oldest refused to do anything and then started crying.The younger one who was enjoying the lesson then took the cue from her sibling and refused to...
by George Sotiropoulos | Sep 16, 2025 | Business Value, Dependency on Owner, Scaling the Business
“I didn’t like what I had become. I wasn’t a good father, a good husband or even simply a good person to be around.”It was a powerful confession.Scott wasn’t talking about scoring a heroine fix, or rolling the dice, or needing that drink.He was talking about running...
