by George Sotiropoulos | Mar 24, 2023 | Business Value, Dependency on Owner, Scaling the Business
As a seasoned entrepreneur, do you have a fool-proof succession plan in place for your business? Have you identified and groomed potential future leaders who can take the reins when it’s time for you to retire or step down.Now, you might be wondering, “Why bother with...
by George Sotiropoulos | Mar 22, 2023 | Business Value, Customer Experience, Dependency on Owner
In my last post, I talked about how a logistics company’s payment terms were actually influencing their customers to delay and restructure their payments. The company was taking longer to get paid, and it was stressing out each month about meeting its...
by George Sotiropoulos | Mar 21, 2023 | Business Value, Dependency on Owner, Scaling the Business
Living here in Dubai, COVID accomplished one significant advancement in the local economy.Most businesses are now fully online and take payments by credit card and various payment methods. This wasn’t the case before 2020 where besides F&Bs and Retail shops, many...
by George Sotiropoulos | Mar 17, 2023 | Business Value, Customer Experience, Dependency on Owner, Scaling the Business
I think I actually saw smoke coming out of my ex- boss ears.A potential client was pending. 24 hours promises became 96 hour promises… than few days…. And soon a few weeks.When we chased up why the delay our compliance person always said.. well it’s because of X and Y...
by George Sotiropoulos | Mar 14, 2023 | Dependency on Owner
As many of you know, managing employees is a challenge, especially as your business grows. How do you maintain good communication, productivity, and collaboration within the team?A handful of simple to use solutions can help you manage your employees with greater...
by George Sotiropoulos | Mar 7, 2023 | Business Value, Customer Experience, Dependency on Owner, Scaling the Business
“The purpose of Business is to create customers who create customers…”Every day we hear a lot of nonsense from companies who preach but do not practice – especially when it comes to providing a good customer experience.We know the horror stories (Hello credit card...
