by George Sotiropoulos | Sep 12, 2025 | Business Value, Dependency on Owner, Scaling the Business
“Why do you notice the speck in your brother’s eye but take no notice of the large beam in your own eye?How can you say to your brother, ‘Brother, let me take the speck out of your eye,’ when you yourself fail to see the plank in your own eye?You Hypocrite.First...
by George Sotiropoulos | Sep 9, 2025 | Business Value, Dependency on Owner
Yesterday I shared the story of a business owner chasing the wrong solution — dumping money into getting more customers……when what he really needed was better ones.Even worse — the clients he was attracting?Total PITAs. (You know what that stands for.)Let’s call him...
by George Sotiropoulos | Sep 2, 2025 | Business Value, Dependency on Owner, Scaling the Business
“Just when I thought I was out, they pull me back in.”– Michael Corleone, Godfather IIIEver feel that way when it comes to business?The PITA customer (pain in the …) who pops up again long after you felt they should be happy and gone after all the...
by George Sotiropoulos | Sep 1, 2025 | Business Value, Dependency on Owner, Scaling the Business
“17 years,” she said.That’s how long it had been since Mary last relaxed in her business.I met her at a local business event.She didn’t mince words.“I’m part of every client call.”“I’ve tried to delegate — disaster every time.”“Once, I took a 3-week family holiday. It...
by George Sotiropoulos | Aug 28, 2025 | Business Value, Dependency on Owner, Scaling the Business
When you got out of bed this morning and walked back into your business, whether you thought about it or not, you bought it again.You repurchased it with your time, your attention, and your energy. You could have burned it to the ground. You could have walked away....
by George Sotiropoulos | Aug 27, 2025 | Business Value, Customer Experience, Dependency on Owner, Scaling the Business
“What if the real secret to retention isn’t about adding more, but promising less? Less noise. Less friction. Less “stuff.” – Robert SkrobI love those emails that make me interrupt my morning and read from end to end.Robert’s this morning was one of...
