by George Sotiropoulos | Apr 21, 2023 | Business Value, Customer Experience, Scaling the Business
Being a small business owner is no easy feat. With long hours, endless responsibilities, and constant uncertainty, it’s a wonder that anyone wants to do it at all.However, the reward for those who succeed is well worth the effort.As is learning from the common...
by George Sotiropoulos | Apr 20, 2023 | Business Value, Customer Experience, Dependency on Owner, Scaling the Business
I spoke yesterday about two common mistakes I have been seing a lot – including going cheap on accounting and the books and neglecting existing customers.“Smart” MarketingAnother common mistake (and one I’ve made myself more than I care to admit) has to do with “smart...
by George Sotiropoulos | Apr 14, 2023 | Business Value, Customer Experience, Dependency on Owner, Scaling the Business
This is a copy of the 150th daily email I have just written.Many of you have been with me the entire time and I’m glad to see you still reading my daily blasts and enjoying them.So as we wind down this week, I wanted to take a moment to encourage you to reflect on...
by George Sotiropoulos | Apr 13, 2023 | Scaling the Business, Business Value, Dependency on Owner
It’s not a 10 day sprint, but I wanted to quickly share some tactics that could be a gamechanger to drive growth and save time.Streamline ProcessesSometimes we get caught up doing things the way we always have, so get out of any rut by finding processes where you can...
by George Sotiropoulos | Apr 12, 2023 | Scaling the Business
“What the Heck were you thinking?”Boy I felt stupid.One of the top directors of the company was on a call with me.I had just done something incredibly stupid – nearly criminal to be honest – but lucky for me1) it wasn’t criminal but a misunderstanding with a colleague...
by George Sotiropoulos | Apr 11, 2023 | Scaling the Business, Dependency on Owner
It was the Spring of 1983… and I was so proud of myself.James Bond had nothing on me.The building was already crowded with people outside and chatting to each other – oblivious to the April Chicago winds blowing with force – which to be honest, are what others...