by George Sotiropoulos | May 5, 2023 | Customer Experience, Business Value
Netflix has a documentary “Don’t Pick up the Phone” which is a true story of how a sexual predator called fast food stores in small towns all across the United States and just by pretending to be a police officer over the phone, instructed and succeeded in getting...
by George Sotiropoulos | May 4, 2023 | Business Value, Customer Experience
We like to do business with those we trust. Even if we do not personally like them, if they are trustworthy we will still do business.I saw this in my financial services days where we had certain people who were not very likeable, but their clients trusted that they...
by George Sotiropoulos | May 3, 2023 | Uncategorized
In my morning commute this morning, I was greeted by a permanent concrete barrier blocking the main road out of my area. Without any prior warning, I was forced to take a 1 km detour to drop the kids off. While not a huge inconvenience, it got me thinking, how often...
by George Sotiropoulos | May 2, 2023 | Business Value
As a business owner, when you look for ways to grow and increase profits, it becomes very tempting to fall for marketing or consulting solutions that promise all kinds of amazing benefits.Unfortunately, some of these solutions are nothing more than “shiny objects”...
by George Sotiropoulos | May 1, 2023 | Business Value, Customer Experience, Dependency on Owner, Scaling the Business
You’ve worked hard to get your business off the ground and while you may be doing everything yourself, there’s no reason why you can’t scale up your business into a sellable asset.Here are suggestions to avoid wasting time or money as you grow your business. Get the...
