by George Sotiropoulos | Sep 11, 2022 | Dependency on Owner, Scaling the Business
How do you go from Risky Business to a Business where you don't have to be there every hour of the day? As a business owner or CEO, you can’t be everywhere at once. You have to trust that your employees will do their jobs and not party like it’s 1999 (or...
by George Sotiropoulos | Jul 28, 2022 | Scaling the Business
There are two main reasons why people get stuck in business. They don’t have enough clients or enough workThey don’t have enough time.The first reason is a customer service and/or marketing issue. They are not bringing in enough clients or they are not providing...
by George Sotiropoulos | Jul 10, 2022 | Scaling the Business
Do you ever feel like you’re being pulled in a million different directions? That you can’t possibly take on any new business because you’re already stretched too thin? You’re not alone. In fact, according to a recent study, 62% of small...
by George Sotiropoulos | Jun 14, 2022 | Customer Experience
Ever been hooked and been delivered a dud? If so, you’re not alone. Many companies market a great product or offer, but their service is so bad that customers end up leaving. And when it’s bad enough, customers not only leave, but also tell their friends...
by George Sotiropoulos | Jun 9, 2022 | Customer Experience
My adventure with my credit card provider.. I get a call last night informing me of suspicious transactions that I do not recognise. The bank blocks the card and says I must call customer service. So far so good. I appreciate the proactive call and quick action ...
