by George Sotiropoulos | Dec 10, 2025 | Business Value, Scaling the Business
“Poor man wanna be rich… rich man wanna be king…and a king ain’t satisfied until rules everything”-Bruce Springsteen “Badlands”Bruce wasn’t talking about business owners.But he may as well have been.Because most owners get stuck in the first two lines:Poor man wanna...
by George Sotiropoulos | Dec 9, 2025 | Business Value, Scaling the Business
Last month, A Business owner “Sam” pulled me aside to tell me about his ex-employee – a brilliant operations manager — Sarah — who walked out of a $150K job.Not because of the salary.Not because of the workload.Not even because of him as the boss. She quit...
by George Sotiropoulos | Dec 8, 2025 | Business Value
“But always will our whole nationremember the character of the onslaught against us. No matter how long it may take us to overcome this premeditatedinvasion, the American people in their righteous might will win throughto absolute victory.”Franklin Delano Roosvelt –...
by George Sotiropoulos | Dec 5, 2025 | Business Value, Dependency on Owner, Scaling the Business
This week I had one theme:Business owners who fail because of the beliefs that run their business.Four stories.Four different owners.Four ways we sabotage ourselves without even knowing it. MONDAY — “To love my business… can it be that simple?”You read about...
by George Sotiropoulos | Dec 4, 2025 | Business Value
He was looking to sell his business and wanted to get the best price.His high-priced consultant told him… “It needs to be bigger.. now”Soon his friends and everyone else around him were hammering the same message:“Grow sales. Double revenue. Buyers love that.”So he...
by George Sotiropoulos | Dec 3, 2025 | Business Value, Customer Experience
“You know you need to fire her.. right?”“But she’s nearly half my revenue…”“True and she’s killing you and your business by a thousand gashes.. not cuts..”“How will I plug in that hole?”“We already talked about it….”— –When Rebecca orginally...
by George Sotiropoulos | Dec 2, 2025 | Business Value, Dependency on Owner, Scaling the Business
I’m back at the outdoor café on a perfect 25°C morning — the same place the PigeonWaffe dive-bombed me last week.This time I made an adjustment.I picked the table furthest from any ledges, right under a row of thin string lights too flimsy for these flying dinosaurs...
by George Sotiropoulos | Dec 1, 2025 | Business Value, Dependency on Owner, Scaling the Business
If you could go back in time, what would you tell your 18-year-old self?Most people say things like:“Don’t be so stupid.”“Grow up.”“Buy Apple, Amazon, Nvidia…”Me?I’d say one thing:“Believe in yourself.”Because a lack of confidence cost me years.The girls I liked? Too...
by George Sotiropoulos | Nov 28, 2025 | Business Value, Customer Experience
This week was about one thing:How otherwise smart business owners slowly — and often proudly — destroy the very thing they spent years building.And the craziest part?They all think they’re being clever when they do it. Monday — The Orange Juice TestAt Sophia’s...
by George Sotiropoulos | Nov 27, 2025 | Customer Experience, Business Value
“Sarah Connor?”(Insert heavy Arnold Austrian accent.)“Yes…”That moment in The Terminator when you realise this machine will do anything — absolutely anything — to get rid of the human on the other side of the door.Welcome to Business in 2025.Remember when “premium...