by George Sotiropoulos | Mar 30, 2023 | Uncategorized
Do you know how much your customers are worth to your business? If you’re like most business owners, you probably focus a lot of time and energy on acquiring new customers – but what about retaining the ones you already have?I went on about it a few days ago,...
by George Sotiropoulos | Mar 29, 2023 | Business Value, Dependency on Owner, Scaling the Business
Do you ever feel like Bill Murray in “Groundhog Day?”Where you and your business are stuck in a rut? Reliving the same day over and over again?Well, the good news is, you don’t have to stay stuck forever. Just like in the movie, you can break free and start...
by George Sotiropoulos | Mar 28, 2023 | Business Value, Dependency on Owner, Scaling the Business
Do you ever feel like there just aren’t enough hours in the day to get everything done? Do you find yourself constantly putting out fires and never having time to focus on the big picture of your business?Well, join the club. Time management is one of the...
by George Sotiropoulos | Mar 27, 2023 | Business Value, Scaling the Business
As we roll into the spring breaks for schools, I thought it would be interesting to do a 10 day sprint where we touch on a burning issue for business owners and give quick but valuable tidbits to help.Here are the ten burning issues for business owners that you might...
by George Sotiropoulos | Mar 24, 2023 | Business Value, Dependency on Owner, Scaling the Business
As a seasoned entrepreneur, do you have a fool-proof succession plan in place for your business? Have you identified and groomed potential future leaders who can take the reins when it’s time for you to retire or step down.Now, you might be wondering, “Why bother with...
by George Sotiropoulos | Mar 23, 2023 | Customer Experience
Have you ever received an unsolicited email from a “marketing” company? It’s funny when you think about it. How is this supposed to be an effective way to get customers and show that you know what you’re doing? I don’t want my name associated with these...
by George Sotiropoulos | Mar 22, 2023 | Business Value, Customer Experience, Dependency on Owner
In my last post, I talked about how a logistics company’s payment terms were actually influencing their customers to delay and restructure their payments. The company was taking longer to get paid, and it was stressing out each month about meeting its...
by George Sotiropoulos | Mar 21, 2023 | Business Value, Dependency on Owner, Scaling the Business
Living here in Dubai, COVID accomplished one significant advancement in the local economy.Most businesses are now fully online and take payments by credit card and various payment methods. This wasn’t the case before 2020 where besides F&Bs and Retail shops, many...
by George Sotiropoulos | Mar 20, 2023 | Business Value, Customer Experience, Scaling the Business
I developed a new worksheet for a client and we were testing it so that I could also place it in my Socratic Framework.We looked at three of his main services, put in the pricing, the labor hours to do the solutions, the labor total costs, and he came up with healthy...
by George Sotiropoulos | Mar 17, 2023 | Business Value, Customer Experience, Dependency on Owner, Scaling the Business
I think I actually saw smoke coming out of my ex- boss ears.A potential client was pending. 24 hours promises became 96 hour promises… than few days…. And soon a few weeks.When we chased up why the delay our compliance person always said.. well it’s because of X and Y...
