by George Sotiropoulos | Mar 24, 2023 | Business Value, Dependency on Owner, Scaling the Business
As a seasoned entrepreneur, do you have a fool-proof succession plan in place for your business? Have you identified and groomed potential future leaders who can take the reins when it’s time for you to retire or step down.Now, you might be wondering, “Why bother with...
by George Sotiropoulos | Mar 23, 2023 | Customer Experience
Have you ever received an unsolicited email from a “marketing” company? It’s funny when you think about it. How is this supposed to be an effective way to get customers and show that you know what you’re doing? I don’t want my name associated with these...
by George Sotiropoulos | Mar 22, 2023 | Business Value, Customer Experience, Dependency on Owner
In my last post, I talked about how a logistics company’s payment terms were actually influencing their customers to delay and restructure their payments. The company was taking longer to get paid, and it was stressing out each month about meeting its...
by George Sotiropoulos | Mar 21, 2023 | Business Value, Dependency on Owner, Scaling the Business
Living here in Dubai, COVID accomplished one significant advancement in the local economy.Most businesses are now fully online and take payments by credit card and various payment methods. This wasn’t the case before 2020 where besides F&Bs and Retail shops, many...
by George Sotiropoulos | Mar 20, 2023 | Business Value, Customer Experience, Scaling the Business
I developed a new worksheet for a client and we were testing it so that I could also place it in my Socratic Framework.We looked at three of his main services, put in the pricing, the labor hours to do the solutions, the labor total costs, and he came up with healthy...
by George Sotiropoulos | Mar 17, 2023 | Business Value, Customer Experience, Dependency on Owner, Scaling the Business
I think I actually saw smoke coming out of my ex- boss ears.A potential client was pending. 24 hours promises became 96 hour promises… than few days…. And soon a few weeks.When we chased up why the delay our compliance person always said.. well it’s because of X and Y...
by George Sotiropoulos | Mar 16, 2023 | Business Value, Scaling the Business
I grew up in the Chicago area where the roads are so bad, you’d think my hometown was transported directly from the moon. We’re talking potholes, inside of potholes.. bad fillings, cracks, you name it.So of course it really hits you when you are driving. You fail to...
by George Sotiropoulos | Mar 15, 2023 | Business Value
“..But it’s sure as **** feels great when people want to buy….”Do people line up and beg you to buy your business?How would it feel if they did?To my friend, he knew he had arrived. That all the hard work and years of sacrifice his father made to start the business,...
by George Sotiropoulos | Mar 14, 2023 | Dependency on Owner
As many of you know, managing employees is a challenge, especially as your business grows. How do you maintain good communication, productivity, and collaboration within the team?A handful of simple to use solutions can help you manage your employees with greater...
by George Sotiropoulos | Mar 10, 2023 | Customer Experience, Scaling the Business
You may have already seen this question thousands of time. On a Scale of 0 to 10, would you recommend your friends or family to us at XXXXXXX.This question is the one customer survey question that can strongly predict if your customers will buy from you again, or...
