by George Sotiropoulos | Oct 5, 2023 | Customer Experience, Business Value
Driving in my city can be an adventure sometimes.You have a speed camera waiting to nab you for going 20 over the speed limit and so you stay within that range.But then an impatient Nissan Patrol roars up behind you, whose driver is not bothered by the traffic fines,...
by George Sotiropoulos | Oct 4, 2023 | Customer Experience
I received this email the other day.What’s up George,Noticed Sophiall have some really good testimonials.Would you be able to onboard 5 new clients this quarter? Or would it be too much of a hassle?LmkAll the best, XXXXI ignored this email for a couple of...
by George Sotiropoulos | Oct 3, 2023 | Dependency on Owner, Business Value, Customer Experience, Scaling the Business
Coulrophobia–the fear of clowns–is very real and for good reason. You might think these red-nosed jokers are creepy, sure, but certainly not dangerous. You’d be wrong. Clowns never reveal their real names, and dress to obscure their identities. The rules...
by George Sotiropoulos | Oct 2, 2023 | Scaling the Business, Business Value, Customer Experience, Dependency on Owner
I was in Brian Kurtz’s Titans Accelerator Mastermind last week when the following quote was shared:Gall’s lawA complex system that works is invariably found to have evolved from a simple system that worked. A complex system designed from scratch never works and...
by George Sotiropoulos | Sep 29, 2023 | Customer Experience, Business Value, Scaling the Business
Pythons kill their prey through constriction. They use their powerful bodies to wrap around their prey and squeeze it tightly until it suffocates or dies of cardiac arrest. Once the prey is dead, the python will then swallow it whole, headfirst. This method of killing...
by George Sotiropoulos | Sep 28, 2023 | Customer Experience
I was watching a movie on Neftlix last nightThe story starts with a young guy in 1950s Germany who has an affair with an older woman. Every time they’re together, she asks him to read to her before they end up in bed.One day she receives a promotion at her job...
