by George Sotiropoulos | Jul 18, 2023 | Business Value, Scaling the Business
I was confused…Did my wife and I switch places?Was I facing the parent of a seven year old … angry that her precious little boy was having a hard time with his letters and numbers and so the teacher is at fault.“You can’t ask him that.. he doesn’t have it and it’s not...
by George Sotiropoulos | Jul 17, 2023 | Business Value, Scaling the Business
“You find out life’s this game of inches. So is football because in either game, life or football, the margin for error is so small. I mean, one half a step too late or too early and you don’t quite make it. One half second, too slow, too fast, you don’t quite catch...
by George Sotiropoulos | Jul 14, 2023 | Business Value, Customer Experience, Dependency on Owner, Scaling the Business
I have an interesting observation.As I developed my business, ran it through trials, refined it, then went from soft launch to full launch I came across several prospects who always complained how busy they were.They did not have time for X.They could not do Y.They...
by George Sotiropoulos | Jul 13, 2023 | Business Value, Customer Experience, Dependency on Owner, Scaling the Business
I have a confession to make…Growing up I was one of those young men who often felt sorry for himself when the girl he was attracted to threw me in the friend zone and went out with the “bad boy”.It drove me nuts as logically I could not figure out why.Until I was...
by George Sotiropoulos | Jul 12, 2023 | Customer Experience, Business Value, Dependency on Owner, Scaling the Business
The Customer is always right…The Customer is King..You have to listen to me.. I’m your customer…This is my street… I’m your customer…Ok the fourth quote is mine..But when do customers cross a line and become actually dangerous and a threat to the value of your...
by George Sotiropoulos | Jul 11, 2023 | Business Value, Customer Experience, Dependency on Owner, Scaling the Business
King Arthur: You are indeed brave, good Sir Knight, but the fight is mine.Black Knight: Oohh, had enough, eh?King Arthur: Look, you stupid bastard, you’ve got no arms left!Black Knight: Yes I have.King Arthur: Look!Black Knight: Just a flesh wound.– Monty...
