by George Sotiropoulos | Feb 9, 2024 | Business Value, Customer Experience
Here is an email I received after giving a customer journey to business value workshop. I thought it worth sharing..——Dear George,Great workshop, and I wanted to share a recent experience that left me pondering the delicate balance between cost management...
by George Sotiropoulos | Feb 8, 2024 | Business Value, Customer Experience, Scaling the Business
I received an email the other day.A Helen T sends me an email asking about grabbing a coffee.Then she proceeds to offer me 40 hour free proof of concept on how well they do web development, apps, and whatever came to mind when writing their chat GPT email.But here’s...
by George Sotiropoulos | Feb 7, 2024 | Business Value, Scaling the Business
Yesterday’s workshop on mastering your pricing and accelerating your business growth was full of great insights.But if you couldn’t make it, I’ll give you a quick summary of some of the insights.Here are three powerful takeaways that are changing the...
by George Sotiropoulos | Feb 6, 2024 | Business Value, Scaling the Business
Sally had to take a deep breath..The client continued.. “You need to justify that increase for me. Why should I pay?”Looking at Sally, you wouldn’t notice much different about her at that moment… perhaps except the white knuckles as she tightened the...
by George Sotiropoulos | Feb 5, 2024 | Business Value, Scaling the Business
Ever get annoyed when you spend a lot of time and effort on business proposals, but then potential customers disappear or ask for discounts even though they know your prices?That was the case with Samantha.As she told me, “It’s like preparing a gourmet...
