by George Sotiropoulos | May 9, 2023 | Business Value
Hi ,Thought I’d share some Q&A from yesterday’s story about John.Q. As a business owner, I’m curious about the mistakes John made with his financial records and tax filings. Can you give me more examples of his mistakes and how it hurt his...
by George Sotiropoulos | May 8, 2023 | Business Value, Scaling the Business
Do you know John?He was a real salt of the earth entrepreneur. He worked hard, saved his money, and jumped in to start his own company. He put in long hours, made difficult decisions, and slowly but surely, his business grew.Years went by, and John’s business...
by George Sotiropoulos | May 5, 2023 | Customer Experience, Business Value
Netflix has a documentary “Don’t Pick up the Phone” which is a true story of how a sexual predator called fast food stores in small towns all across the United States and just by pretending to be a police officer over the phone, instructed and succeeded in getting...
by George Sotiropoulos | May 4, 2023 | Business Value, Customer Experience
We like to do business with those we trust. Even if we do not personally like them, if they are trustworthy we will still do business.I saw this in my financial services days where we had certain people who were not very likeable, but their clients trusted that they...
by George Sotiropoulos | May 3, 2023 | Uncategorized
In my morning commute this morning, I was greeted by a permanent concrete barrier blocking the main road out of my area. Without any prior warning, I was forced to take a 1 km detour to drop the kids off. While not a huge inconvenience, it got me thinking, how often...
