by George Sotiropoulos | Aug 1, 2023 | Business Value, Customer Experience
Yesterday I spoke about the unfortunate experience of the Greek Cafe.Today I talk about a wildly different experience at a restaurant translated as “Olives”.A Restaurant we have celebrated our wedding anniversary several times.Like the Greek Café it shares an...
by George Sotiropoulos | Jul 31, 2023 | Business Value, Customer Experience
Today is my 9th wedding anniversary and we are having dinner in the region of Greece where we got married.The town is along the sea with a strand of restaurants directly on the beach and all having the identical view of a full moon over a calm sea.A view that’s...
by George Sotiropoulos | Jul 28, 2023 | Customer Experience, Business Value, Scaling the Business
I had an owner come to me one day telling me about his average 15 hour workdays managing a remote staff.He was recently married but it was already suffering.When I asked what took up most of his time.His answer was monitoring the key strokes his employees were...
by George Sotiropoulos | Jul 27, 2023 | Customer Experience, Business Value, Scaling the Business
We have been touching on Due Diligence all week.When a potential buyer is rifling through all aspects of your business, they are looking for answers to several questions they have before deciding to invest.One of the questions is about your potential for long-term...
by George Sotiropoulos | Jul 25, 2023 | Business Value, Customer Experience, Scaling the Business
As business owners, most of us have vivid dreams of growing and scaling our companies.Often though, we hit a point where it feels we are running against a wallWhere what used to work is fading… like a computer’s battery after a couple years.Acquiring another...
by George Sotiropoulos | Jul 14, 2023 | Business Value, Customer Experience, Dependency on Owner, Scaling the Business
I have an interesting observation.As I developed my business, ran it through trials, refined it, then went from soft launch to full launch I came across several prospects who always complained how busy they were.They did not have time for X.They could not do Y.They...
