by George Sotiropoulos | Aug 4, 2023 | Business Value, Customer Experience, Scaling the Business
“I sell facebook and Instagram ads and I’m struggling.. just a handful of clients demanding constant discounts..”“I find it hard to compete when there are so many others offering to do the advertising for dollars a day… they show me that and tell me my prices are way...
by George Sotiropoulos | Aug 3, 2023 | Business Value, Customer Experience, Uncategorized
Oh, man, I could just do it myself, it’s so much easier. And you know what?He was right. He could do it himself, It will be much easier,It will be much faster, but also meant that he can never grow. His issue was that it will take so long, and take so much...
by George Sotiropoulos | Aug 2, 2023 | Business Value, Customer Experience
For the last couple of days, I’ve been talking about my trip to Greece where we got married nine years ago.I mentioned how the town is right on the beach with a strand of restaurants all sharing the same impeccable view.And yet, their fates are all different.On...
by George Sotiropoulos | Aug 1, 2023 | Business Value, Customer Experience
Yesterday I spoke about the unfortunate experience of the Greek Cafe.Today I talk about a wildly different experience at a restaurant translated as “Olives”.A Restaurant we have celebrated our wedding anniversary several times.Like the Greek Café it shares an...
by George Sotiropoulos | Jul 31, 2023 | Business Value, Customer Experience
Today is my 9th wedding anniversary and we are having dinner in the region of Greece where we got married.The town is along the sea with a strand of restaurants directly on the beach and all having the identical view of a full moon over a calm sea.A view that’s...
by George Sotiropoulos | Jul 28, 2023 | Customer Experience, Business Value, Scaling the Business
I had an owner come to me one day telling me about his average 15 hour workdays managing a remote staff.He was recently married but it was already suffering.When I asked what took up most of his time.His answer was monitoring the key strokes his employees were...
