by George Sotiropoulos | Jul 27, 2023 | Customer Experience, Business Value, Scaling the Business
We have been touching on Due Diligence all week.When a potential buyer is rifling through all aspects of your business, they are looking for answers to several questions they have before deciding to invest.One of the questions is about your potential for long-term...
by George Sotiropoulos | Jul 25, 2023 | Business Value, Customer Experience, Scaling the Business
As business owners, most of us have vivid dreams of growing and scaling our companies.Often though, we hit a point where it feels we are running against a wallWhere what used to work is fading… like a computer’s battery after a couple years.Acquiring another...
by George Sotiropoulos | Jul 14, 2023 | Business Value, Customer Experience, Dependency on Owner, Scaling the Business
I have an interesting observation.As I developed my business, ran it through trials, refined it, then went from soft launch to full launch I came across several prospects who always complained how busy they were.They did not have time for X.They could not do Y.They...
by George Sotiropoulos | Jul 13, 2023 | Business Value, Customer Experience, Dependency on Owner, Scaling the Business
I have a confession to make…Growing up I was one of those young men who often felt sorry for himself when the girl he was attracted to threw me in the friend zone and went out with the “bad boy”.It drove me nuts as logically I could not figure out why.Until I was...
by George Sotiropoulos | Jul 12, 2023 | Customer Experience, Business Value, Dependency on Owner, Scaling the Business
The Customer is always right…The Customer is King..You have to listen to me.. I’m your customer…This is my street… I’m your customer…Ok the fourth quote is mine..But when do customers cross a line and become actually dangerous and a threat to the value of your...
by George Sotiropoulos | Jul 11, 2023 | Business Value, Customer Experience, Dependency on Owner, Scaling the Business
King Arthur: You are indeed brave, good Sir Knight, but the fight is mine.Black Knight: Oohh, had enough, eh?King Arthur: Look, you stupid bastard, you’ve got no arms left!Black Knight: Yes I have.King Arthur: Look!Black Knight: Just a flesh wound.– Monty...
