by George Sotiropoulos | Dec 20, 2023 | Customer Experience, Business Value, Scaling the Business
Just like those old 45 RPM records it’s time to flip to the B Side and follow up on yesterday’s post.On Side A, we met three different Business owners.Mark gave the best proposal for a big corporate but they turned him down because of one thing which I’ll talk about...
by George Sotiropoulos | Dec 19, 2023 | Business Value, Customer Experience, Scaling the Business
I had a meeting yesterday with three other business owners in Cardiff where we talked about our experiences and challenges in running the business.Without prompting pricing came up with each one.Mark, (who I will be hosting a pricing workshop on 17 January), spoke...
by George Sotiropoulos | Dec 14, 2023 | Business Value, Dependency on Owner, Scaling the Business
In the book of Acts, which documents the beginning of the Christian church, there’s a scene where the leaders are called into a dispute about how “Jewish” widows were being treated better than “Hellenist” widows.The leaders are...
by George Sotiropoulos | Dec 13, 2023 | Scaling the Business, Business Value, Dependency on Owner
One of my worst mistakes I made in my previous life was to take a full commission job without doing due diligence to see if the company actually had the relationships in place to make the commission viable.Spoiler Alert: They didn’t…And so I found myself in a position...
by George Sotiropoulos | Dec 13, 2023 | Customer Experience, Business Value, Scaling the Business
In my previous career we built a multi-million dollar business on the back of a dozen or so regular clients.We met them regularly.Talked to them almost every day.Invited them to step away from the computer screens and join us for a coffee or a walk around the business...
by George Sotiropoulos | Dec 13, 2023 | Business Value, Customer Experience, Dependency on Owner, Scaling the Business
Hi , I’m sending this email as I get ready to take my wife and 2 little girls on their Christmas Break holiday. We checked in our bags a day early so we can have a very smooth morning commute to the airport and go directly to the flight early tomorrow morning. While...
