by George Sotiropoulos | Nov 6, 2023 | Customer Experience, Business Value, Scaling the Business
Besides staffing, acquiring customers can often be your biggest or one of your biggest expenses.Imagine you could do it for free?And pick up the best types of customers you want?It’s not magic.In fact, it’s a key strategy that many direct sales businesses follow but...
by George Sotiropoulos | Nov 3, 2023 | Business Value, Customer Experience
Listening to your customers isn’t just about hearing their words—it’s about understanding their hearts. I created a quick infographic distilling the essence of customer listening into action into 5 clear steps. Learn how to tune into your customers’...
by George Sotiropoulos | Nov 3, 2023 | Business Value, Scaling the Business
Yesterday I was hosting our new BX launch in our Palm location.One of the attendees when I mentioned business sellability immediately got up and told the entire room it was important what I was saying and then went into his story.He had bootstrapped a business from...
by George Sotiropoulos | Nov 1, 2023 | Business Value, Dependency on Owner, Scaling the Business
“.. And we’ll just have the Presidents Emcee the event.”“…. Umm why?”In a nutshell there were two cultures colliding in this simple conversation.One was a very top-down hierarchical culture. Where the person organising a joint event had no real autonomy or say...
by George Sotiropoulos | Oct 30, 2023 | Business Value, Customer Experience, Scaling the Business
It was one of those days.My eldest daughter has been throwing up all night and the younger sister fell out of her bed and started crying.When I went to the younger sister to try to comfort her she violently waved me away and screamed loudly for MamaAnd she was...
by George Sotiropoulos | Oct 27, 2023 | Customer Experience, Business Value
I was at a one day exhibition over the weekend with some of the smartest entrepreneurs you could find.Visionaires in tech and other areas showcasing what they have created and how it will change our lives.I only planned to visit an hour to say hi to my friends but...
by George Sotiropoulos | Oct 26, 2023 | Scaling the Business, Business Value
I was at a networking event the other night that was prematurely outside.IN other words.. here in Dubai still hot and humid even though it’s mid-October.That said…there was some entertainment…The Networking Robot was back…This particular Indian guy who loves these...
by George Sotiropoulos | Oct 25, 2023 | Business Value
It was an excellent deal that was being offered to usOver 10 hours of personalised meetings and content to help us tackle common obstacles in our business.And as a test pilot the price was very low…Really a token to ensure we took it seriously but not high enough that...
by George Sotiropoulos | Oct 24, 2023 | Uncategorized
It was a howl ….and everyone in our section of the Timeout Market went quiet..It’s too soon for Werewolves and Halloween I’m sure many of them thought…But it was no werewolf..It was my youngest…And she wanted the doll that my eldest was waving in her face and taunting...
by George Sotiropoulos | Oct 23, 2023 | Business Value, Scaling the Business
I was in a meeting last week planning an event and speaking to the owner of the venue.He is a successful businessman who comes from an entrepreneurial family who have been successful in their various endeavors for generations.So if anyone knows business it is this...
